Customer Strategy and Design Consultant working on optimisation of customer experiences and the development of innovative solutions.• Applied technical skills in SQL, Power BI, Figma, and Excel to develop insightful data visualizations, design user-friendly interfaces, and streamline data analysis processes.• Developed and executed product roadmaps, aligning with business objectives and customer needs.• Conducted market research, competitive analysis, and customer segmentation to inform product strategy.• Utilised design thinking principles to develop innovative products and services that satisfy user requirements and generate business value.• Successfully collaborated with diverse stakeholders, including executives and technical teams, to align on project objectives, resolve complex issues, and deliver impactful solutions.• Strong communication and presentation skills to convey complex technical concepts to both technical and non-technical stakeholders, and translate the information into actionable insights.

• Leveraged data visualization tools (Alteryx, Tableau) to create insightful dashboards, analysing large datasets (10,000+ records) to support strategic decision-making.• Gained deep understanding of organizational structures, operating models, and industry benchmarks through live casework.• Applied strong quantitative and qualitative analysis skills to address complex business challenges and deliver actionable recommendations.• Effectively collaborated with diverse teams to gather requirements, conduct research, & deliver high-quality work products.

Software Developer in Linux Kernel Engineering Team, focussing on Oracle Linux and user space applications• Contributed to the development and maintenance of Oracle Linux kernel, focusing on user space applications• Gained hands-on experience with C and Golang programming languages, leveraging them for efficient system development and optimization.• Deepened understanding of operating system concepts, including kernel architecture, process management, and memory management.• Enhanced documentation for Oracle Cloud Native Environment, improving knowledge sharing and troubleshooting efficiency.• Created and analysed log messages to identify system issues, debug problems, and optimize performance