Iulia Pavel Email & Phone Number

Braşov, Romania

Braşov, Romania

Software Consultant (ERP) - Microsoft Navision & Business Central- Administrate cases received from customers in the ticketing system;- Provide testing for customer-specific developments;- Draw up operating procedures;- Provide first-line assistance by answering and logging calls and emails regarding system issues;- Training key users and end-users.

Brasov County, Romania

While being in college practice at Banca Transilvania, the main activity was to write a project about the methods for preparing a credit file for IMM clients. I have learned how to check if a client can obtain a credit from the bank, do the scoring, what documents the bank needs in order to process the loan and close the sale, and also the different types.

Brasov County, Romania

My main responsibilities were:- to document every interaction with the client in Salesforce;- assisting customers via phone or chat regarding their needs;- providing the best solutions for the company's customers;- offering the company's products/services based on everyone's needs;- interact with empathy and professionalism;- use Bomgar to connect remotely.

Master'S Degree, Integrated Business Information Systems

- Experience with analyzing large data gained from working on my dissertation: creating a Machine Learning algorithm that would predict if.

Bachelor'S Degree, Finance And Banking

I have participated in a workshop called "Mindcraft Academy by BRD" where I have learned more about the services that a bank can offer.

Technician In Economic Activities, Economy

The main field of study was accounting but other disciplines like marketing, economics, statistics, and entrepreneurship were being.