Proven retail sales development projects – Distribution, Trade- and Retail-marketing and promo activities with Retail Chains in NW Russia: Arkhangelsk/Murmansk areas and Komi Republic.Achievements: – Mobile devices sales increasing in partner's retail stores by 65% for 2.5 years;– Smartphones and tablets in-house share in the retail chains has been Increased up to 45%, which is almost 2 times higher than the average in Russia;– Distribution level in retail chains has been raised up to 75% at launching new Samsung products as a result of using strategy for long-term cooperation with partners in 2012-2015;– Due to the high percentage of performance targets(Sellout, IH/S, Display share, Distribution, Sales per Head etc.) was achieved a stable position of our branch in the Top-3 among 21 of the Russian representative offices;– The Trade marketing team with a supervisor has been created and trained in Arkhangelsk, Severodvinsk, Syktyvkar, Ukhta, Murmansk (10 people).

– Operation management projects of property complex.– Appraisal of property complexes and operation management projects of property complexes– Organization and carrying out of trades on electronic platforms, as well as participating as a provider in the public procurement of goods and services in accordance with the 44 and 223 Federal Law.Results:– Income from the sale of state assets in 2012 amounted 6,35 million rubles;– The assigned Fund floor space 16 972,6 sq.m, leased 11 529,8 sq. m., representing 100% of the usable area of the objects at December 31, 2011;–The Fund held 11 public auctions, which included 62 objects, as a result 43 long-term lease contract of immovable property and 1 contract of sale of a building were concluded in 2011;– 20 units of vehicles was sold in 2011;– Income from the sale of state assets in the period from May to December 2011 amounted to 1.3 million rubles

– Were signed the long-term contracts with the State Office of the Federal Bailiff Service in the Arkhangelsk region and with the Territorial Administration of the Federal Property Agency to perform appraising of various property complexes.– Was signed and executed 22 contracts to appraising of the market value of various property complexes for the administration of the Onega District in the period 2009-2011;– Was signed and executed the contract to appraising of the property complex of the "Laysky Shiprepair Yard"​ in the period 2008-2011– Was signed and executed the contract to appraising of the property complex of the "Arkhangelsk woodworking factory №1" in the period 2008-2011.

– I organized "from scratch"​ Regional Service Center (RSC) of the "Euroset Company" in the Arkhangelsk region for customer interaction and fast solutions of their claims, and for the organization of servicing for items sold by Euroset;– I formed and trained a professional RSC-Arkhangelsk team;– I launched a CRM system in RSC;– A stable and efficient cooperation was formed, based on personal contact with government regulatory agencies and Rospotrebnadzor, including their regional branches;– The procedure for floor sales managers interactions with customers was developed and implemented, based on the law regulating the customer relations and reclamation activities, based on claim management skills;– Increased turnover RSC-Arkhangelsk for the period October 2005 - August 2007 up to 4 times.Achievement:– Achievement of breakeven of the regional service post;– Effective CRM system was implemented;– The positive image forming with reducing reclamation cases of Euroset Company;– More than 100 floor sales managers were trained for reclamations work.Results: – As a result of productive work with customers, high level training of the floor sales and service managers the reclamation costs were reduced and were saved about 10% of revenue in Euroset branch during the 2005-2007;– Was achieved the significant reduction of financial losses from the unprofessional actions of floor sales managers with customers.