Ivan Ansbro Email & Phone Number
@avant.org.au
1 phone found area 141
LinkedIn matched
Who is Ivan Ansbro? Overview
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Ivan Ansbro is listed as Team Leader at Avant Mutual, a with 395 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at avant.org.au, phone signal with area code 141, and a matched LinkedIn profile for Ivan Ansbro.
Ivan Ansbro previously worked as Senior Support Specialist at Avant Mutual and Service Specialist at Avant Mutual Group Limited. Ivan Ansbro holds Certificate Iv, Information Technology from Nmit.
Email format at Avant Mutual
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AeroLeads found 1 current-domain work email signal for Ivan Ansbro. Compare company email patterns before reaching out.
About Ivan Ansbro
Ivan Ansbro is a Team Leader at Avant Mutual. He possess expertise in telecommunications, process improvement, troubleshooting, customer service, project management and 11 more skills.
Listed skills include Telecommunications, Process Improvement, Troubleshooting, Customer Service, and 12 others.
Ivan Ansbro's current company
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Ivan Ansbro work experience
A career timeline built from the work history available for this profile.
Senior Support Specialist
2IC to a team of service specialist and administrative staff. UAT specialist.Working on multiple projects to enhance process and productivity.
Service Specialist
Technical Support Analyst
• Identifying and the resolution of escalated, repeat and complex customer and network issues on the Telstra network through the analysis and investigation of data and problem reports• Representing FMTS (Fault Management/Technical Support) on product and process development core teams including several Transformation initiatives and providing in-depth technical support to the frontline FMTS teams• Pro-actively identifying issues and knowledge gaps within the FMTS frontline teams and working towards providing appropriate training and solutions, and facilitating the change within the frontline centres• Identifying process improvement opportunities through data trending and analysis and development of appropriate solutions, facilitating the change within the frontline centres• Recognizing and trending root cause issues and feedback to relevant areas to minimise repeat customer calls into the contact centres and aid in revenue protection• Analysing current modes of operation and business practices in order to achieve “best practice” in the management of customer faults• Communicating with various fixer groups within and outside of Optus and providing support to the Service Assurance process to successfully negotiate solutions to fault related issues
Customer Service
• Maintaining an up to date knowledge gaps and related technical issues• Detailing information to both internal and external customers on Optus’ products and services• Matching customer needs with Optus' solutions• Liaising with the various network groups related to the Optus' products we support in order to minimise the resolution time for customer problems• Working cooperatively with team members to achieve Centre and company objectives• Exceeding maximum Customer Satisfaction in line with Optus Customer Service standards and the Customer Service Guarantee• Relationship management of the customer to ensure ongoing customer loyalty
Colleagues at Avant Mutual
Other employees you can reach at avant.org.au. View company contacts for 395 employees →
Subimal Saha
Colleague at Avant MutualMelbourne, Victoria, Australia
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Adrian Urquhart
Colleague at Avant MutualGreater Sydney Area, Australia
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Karen Castle
Colleague at Avant MutualAustralia
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AA
Alex Ashenden
Colleague at Avant MutualBaldivis, Western Australia, Australia
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Sandii Hargrave
Colleague at Avant MutualGreater Brisbane Area, Australia
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MP
Megan Prideaux
Colleague at Avant MutualGreater Adelaide Area, Australia
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Marcus O'Brien
Colleague at Avant MutualAsquith, New South Wales, Australia
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JR
Juanita Risorto
Colleague at Avant MutualGreater Sydney Area, Australia
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AS
Audrey Smith
Colleague at Avant MutualSydney, New South Wales, Australia
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Emma Trier
Colleague at Avant MutualAdelaide, South Australia, Australia
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Ivan Ansbro education
Frequently asked questions about Ivan Ansbro
Quick answers generated from the profile data available on this page.
What company does Ivan Ansbro work for?
Ivan Ansbro works for Avant Mutual.
What is Ivan Ansbro's role at Avant Mutual?
Ivan Ansbro is listed as Team Leader at Avant Mutual.
What is Ivan Ansbro's email address?
AeroLeads has found 1 work email signal at @avant.org.au for Ivan Ansbro at Avant Mutual.
What is Ivan Ansbro's phone number?
AeroLeads has found 1 phone signal(s) with area code 141 for Ivan Ansbro at Avant Mutual.
Where is Ivan Ansbro based?
Ivan Ansbro is based in Greater Melbourne Area, Australia while working with Avant Mutual.
What companies has Ivan Ansbro worked for?
Ivan Ansbro has worked for Avant Mutual, Avant Mutual Group Limited, and Optus.
Who are Ivan Ansbro's colleagues at Avant Mutual?
Ivan Ansbro's colleagues at Avant Mutual include Subimal Saha, Adrian Urquhart, Karen Castle, Alex Ashenden, and Sandii Hargrave.
How can I contact Ivan Ansbro?
You can use AeroLeads to view verified contact signals for Ivan Ansbro at Avant Mutual, including work email, phone, and LinkedIn data when available.
What schools did Ivan Ansbro attend?
Ivan Ansbro holds Certificate Iv, Information Technology from Nmit.
What skills is Ivan Ansbro known for?
Ivan Ansbro is listed with skills including Telecommunications, Process Improvement, Troubleshooting, Customer Service, Project Management, Service Delivery, Business Process Improvement, and Team Leadership.
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