Ivan Carrillo Email & Phone Number

EXPERIENCIAMayo 2023 - presentePower Platform Admin Capgemini | Aguascalientes, MexicoAdditional ExperienceOctubre 2022 - Febrero 2023Office 365 Admin Capgemini | Aguascalientes , MexicoOffice 365 Administrator for a project for a US bank named4/3 rd based on minessota, the project was finished on themonth of Feb 2023Company Name, LocationDates of EmploymentAdditional ExperienceJulio 2021 - Octubre 2022Service desk Agent Techmahindra | Aguascalientes, MexicoPower Platform Admin for a project for Grupo Bimbo, •Managed Power Platform environments following a DEV, QA,and PROD process.•Created and managed pipelines for development migrationbetween environments.•Implemented Power Platform connectors to enhance systemfunctionality.•Developed security roles for Power Platform environments toensure data protection.•Published Power Apps to streamline business processes. •Published Copilot agents (formerly virtual agents) to improvecustomer interactions.•Utilized Azure DevOps to create and manage pipelines forsoftware development.•Managed Azure Active Directory, including creating securitygroups and assigning Office 365 licenses.•Managed Office 365 environment, including creation ofmailboxes and distribution lists.•Automated mailbox and distribution list creation usingPowerShell scripts for efficiency.•Ensured smooth operation of email services and distributionlists to meet organizational needs.•Collaborated with teams to implement best practices formailbox and distribution list management.•Provided technical support and troubleshooting for Office 365services.•Utilized PowerShell scripting to automate variousadministrative tasks within the Office 365 environment.•Maintained up-to-date knowledge of Office 365 features andupdates to optimize system performance.•Conducted regular audits to ensure compliance withorganizational policies and industry standards.

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