● Oversaw ticketing systems to promptly address and resolve technical issues.● Regularly communicated with co-works on statuses of projects such as, configuring switches, servers, and lab machines.● Created Python scripts to automate redundant tasks.

●Prepared and led game sessions for children aged 6 to 12, delivering engaging and interactive activities while accounting for participant safety● Supervised individual campers during relationship-building activities● Dealt with logistical and administrative duties

● Replace broken or damaged computer parts while ensuring everything works as expected● Communicated clearly with customers daily and explained the diagnosis of their malfunctioning devices● Regularly communicate with Apple to obtain the necessary parts to fix broken computers and phones

● Performed maintenance for websites for a specialized job search site using asp.net, HTML, CSS, and C#● Regularly communicated with stakeholders to obtain necessary project requirements to optimize websites to meet client expectations● Reformatted other companies’ websites