• Solid knowledge of financing procedures and credit options within the auto industry • Ability to offer a variety of financing options to customers • Adapt at effectively supervising smaller and larger staffs • Ability to establish and maintain an updated customer database • Extensive internal and external communications and organizational skills • Proficient at working well independently and in team environments. Arranged financing and reviewed required documents to determine approval/rejection. • Tracked daily sales and generated activity and productivity reports. • Verified customer information including income information and signature. • Assisted sales staff in determining available financing options. • Kept charge-backs at an acceptable level without sacrificing on quality. • Handled vehicle demonstrations and made arrangements for test drives training • Assisted sales team to successfully complete customer transactions • Established weekly monthly and quarterly sales goals for staff • Arranged and attended weekly sales meetings • Ensured that all dealership standards were implemented • Maintained a database of customer information and generated monthly reports • Determined whether or not to approve financing on a case-by-case basis.