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Ivan Firsov Email & Phone Number
Director, Business Excellence and IT Service Management
at
SIBINTEK LTD
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✓ Verified Jun 2026
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Current company
Role
Director, Business Excellence and IT Service Management
Location
Moscow, Moscow City, Russian Federation
Company size
Who is Ivan Firsov? Overview
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Quick answer
Ivan Firsov is listed as Director, Business Excellence and IT Service Management at SIBINTEK LTD, a company with 405 employees, based in Moscow, Moscow City, Russian Federation. AeroLeads shows a matched LinkedIn profile for Ivan Firsov.
Ivan Firsov previously worked as Director, Business Excellence & IT Service Management at Sibintek Ltd and Director, Methodology & Organizational Development/ Regulatory and Standardization at Bashneft Ojsc. Ivan Firsov holds Executive Master Of Business Administration (E.M.B.A.), Strategic Management, Emba, Distinction from Kingston University.
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Email format at SIBINTEK LTD
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SIBINTEK LTD
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Profile bio
About Ivan Firsov
A well organized and self-motivated professional with more than20 years managerial experience in different fields (FMCG to oil & gas) with multilateral background including strategy, turning strategy into action, performance management, business process management, advanced customer service management, conscious business, continious process improvement and strong business coaching issues endorsed by UK EMBA degree with Distinction and ICF membership
Listed skills include Performance Management, Business Strategy, Management Consulting, Strategy, and 11 others.
Current workplace
Ivan Firsov's current company
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6 roles
Ivan Firsov work experience
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Director, Business Excellence & It Service Management
Current
Sibintek Ltd
- IT Service management- Business process and operations excellence- Continuous processes improvement- Customer-centric experience and service management (mainly in terms of employees experience and service management)
May 2017 - Present
Director, Methodology & Organizational Development/ Regulatory And Standardization
Bashneft Ojsc
- Business Process Management (BPM) and Continious Process Improvement (CPI) - Business processes, organizational and functional structures optimization (incl. ARIS Platform)- Organization transormational projects (BCG, McKinsey, Bain, Roland Berger, Deloitte, E&Y, PwC etc.) and by own strength- Internal Contorl, Quality Management System, Process Office
May 2009 - Apr 2017
Vp, Head Of Business Engineering Department
Promstroi Group
- Business processes management system and Regulation system optimization- Performance Management- Internal Controls and Risk Management
Dec 2007 - Feb 2009
Head Of Strategic Analysis Department
Ost Group
- Strategic management- Business processes management system elaboration and implementation (ARIS, regulation tools etc.)- Performance management- BSC implementation
Jun 2006 - Oct 2007
Head Of Business Technologies Standardization
- Business processes management system and regulation system elaboration and implementation (ARIS, regulation tools etc.)- Progect management system implementation according to PMBoK- Business processes and regulation system audit
Jan 2005 - Jun 2006
2 education records
Ivan Firsov education
Executive Master Of Business Administration (E.M.B.A.), Strategic Management, Emba, Distinction
Kingston University
Manager, State And Municipal Management, Diploma With Honors
Russian State University For The Hummanities
FAQ
Frequently asked questions about Ivan Firsov
Quick answers generated from the profile data available on this page.
What company does Ivan Firsov work for?
Ivan Firsov works for SIBINTEK LTD.
What is Ivan Firsov's role at SIBINTEK LTD?
Ivan Firsov is listed as Director, Business Excellence and IT Service Management at SIBINTEK LTD.
Where is Ivan Firsov based?
Ivan Firsov is based in Moscow, Moscow City, Russian Federation while working with SIBINTEK LTD.
What companies has Ivan Firsov worked for?
Ivan Firsov has worked for Sibintek Ltd, Bashneft Ojsc, Promstroi Group, Ost Group, and Pharmacy Chain 36.6.
How can I contact Ivan Firsov?
You can use AeroLeads to view verified contact signals for Ivan Firsov at SIBINTEK LTD, including work email, phone, and LinkedIn data when available.
What schools did Ivan Firsov attend?
Ivan Firsov holds Executive Master Of Business Administration (E.M.B.A.), Strategic Management, Emba, Distinction from Kingston University.
What skills is Ivan Firsov known for?
Ivan Firsov is listed with skills including Performance Management, Business Strategy, Management Consulting, Strategy, Business Process Improvement, Business Process, Project Management, and Strategic Planning.
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