Technical Support Engineer
CurrentTechnical Pre-Sales SupportActively collaborate with the internal sales team by preparing technical proposals, developing tailored solutions, and defining specifications for tender bids.Participate in Proof of Concept (PoC) tests, ensuring that proposed solutions align with customer expectations and technical requirements.Project Engineering & System MaintenanceExtensive experience in the design, configuration, and maintenance of a broad range of systems… Show more Technical Pre-Sales SupportActively collaborate with the internal sales team by preparing technical proposals, developing tailored solutions, and defining specifications for tender bids.Participate in Proof of Concept (PoC) tests, ensuring that proposed solutions align with customer expectations and technical requirements.Project Engineering & System MaintenanceExtensive experience in the design, configuration, and maintenance of a broad range of systems, including:Alarm and fire protection systemsAntenna and telecommunication systemsTelephone and switchboard infrastructuresAdvanced video surveillance technologiesInternet/Intranet network setupsIntercom and communication systemsComputer and operating system installationsConduct comprehensive product and solution presentations for internal technical teams and customer maintenance teams.Provide detailed training and guidance on the daily use and operation of technical protection systems.Ensure both teams are fully equipped to manage and maintain the systems for optimal performance and security.Site Acceptance Testing (SAT)Hands-on experience in overseeing Site Acceptance Tests as part of technical support.Worked closely with clients to validate system functionality on-site, ensuring compliance with technical specifications before final handover.Played a critical role in troubleshooting and resolving any last-minute issues during SATs, ensuring seamless project completion and system delivery.Installation of low and high voltage. Show less