Ivan Jiang Email & Phone Number

Australia

Sydney, New South Wales, Australia

• Managed the full-cycle accounts receivable process, ensuring timely invoicing, collections, and accurate account reconciliations.• Supervised the Accounts Receivable and Billing teams, overseeing daily operations, workload distribution, and staff development.• Implemented collection software to enhance tracking of overdue accounts and improve recovery efficiency.• Addressed and resolved billing issues and payment disputes with clients, internal teams, and external payment platforms like AMEX.• Oversaw departmental emails to ensure prompt responses to client queries and effective issue resolution.• Ensured compliance with payment terms by reviewing service level agreements (SLAs) with internal and external stakeholders.• Conducted month-end closings and assisted in the preparation of financial reports such as P&L and balance sheets.• Improved report accuracy and efficiency by cleaning data and streamlining CRM and ERP reconciliation processes.• Collaborated with the CFO, providing insights into accounts receivable, aged debt, and overall financial performance.• Monitored credit policies, advised on risk, and refined collection strategies to optimise recovery rates.

Sydney, New South Wales, Australia

• Delivered comprehensive tax consulting services, specialising in individual tax returns with a focus on BAS, rental schedules, capital gains, and crypto tax, ensuring compliance with Australian tax laws.• Prepared and lodged individual tax returns, optimising client outcomes by identifying eligible deductions, offsets, and credits across rental schedules, BAS, and capital gains.• Advised clients on tax minimisation strategies, tax planning, and legislative changes, including guidance on crypto tax and capital gains considerations.• Ensured high client satisfaction by providing responsive service, resolving complex tax issues, and submitting returns promptly, including those with crypto and property income.• Liaised with the Australian Taxation Office (ATO) to address client tax queries, manage audits, and resolve compliance matters.• Supervised a team of three, overseeing day-to-day tasks and ensuring accuracy and high standards of service across BAS, capital gains, and crypto tax cases.• Managed client distribution, assigning cases to team members based on expertise in specific areas like rental schedules, BAS, and capital gains.• Approved timesheets and managed rostering, balancing staffing needs during peak periods with employee availability.• Conducted performance reviews and provided training to enhance team skills in specialised areas such as capital gains, crypto tax, and BAS reporting.• Supported branch financial goals by setting revenue targets, tracking expenses, and ensuring data privacy compliance in handling sensitive information.

Sydney, New South Wales, Australia

• Managed daily operations of the club, overseeing gambling, dining, and the responsible service of alcohol, ensuring a safe and enjoyable environment for all patrons.• Led and supported staff, fostering effective communication and teamwork to deliver exceptional service and maintain high operational standards.• Monitored cash flow, ensuring proper reconciliation of payments and safe handling of cash throughout the shift.• Managed cash registers and completed end-of-day cash reconciliations, ensuring all transactions were accurately recorded and discrepancies were promptly addressed.• Ensured compliance with all relevant laws and regulations, including RSA (Responsible Service of Alcohol) requirements, and addressed any customer concerns or incidents effectively.

Sydney, New South Wales, Australia

• Managed accounts payable and receivable, including invoicing, payment tracking, and account reconciliations to support the Management Accountant.• Conducted thorough bank reconciliations, identifying and resolving discrepancies to ensure accuracy in monthly financial closings.• Prepared sales and inventory summaries, reconciling POS data with accounting records to maintain consistent and accurate financial reporting.• Assisted in training and mentoring new staff members, providing guidance on financial processes and system use.

Sydney, New South Wales, Australia

• Prepared individual and company tax returns, ensuring full compliance with tax regulations and maintaining accurate documentation.• Managed bank reconciliations and prepared BAS statements to support timely, accurate financial reporting.• Assisted senior accountants with end-of-year reporting, contributing to the finalisation of financial statements.• Developed and posted journal entries and adjustments, maintaining precise and current financial records.• Supported tax planning by maintaining detailed records and identifying potential deductions and credits.

Sydney, New South Wales, Australia

Delivered friendly and efficient customer service in a high-volume retail environment, ensuring accurate transactions and maintaining a well-organised workspace. Demonstrated teamwork and adaptability to meet customer needs in a fast-paced setting.

Bachelor Of Accounting, Accounting And Finance

Education record

Diploma Of Interpreting (Mandarin And English)