Ivan Moreno Email & Phone Number

Los Angeles, California, United States

● Leading people and process for a team of up to 450 Employees, 1 Senior Lead Manager, 13 Assistant managers and 26 department managers at a 101 million sales volume store (top store in Western US by sales volume)● Improved in-store sales by 2.7% YTD while leading the store to deliver on overall controllable profit, financial management, and shortage operations.● Developed employee engagement strategies which resulted in an increase in employee satisfaction by 12% on our annual team survey● Led ship-from-store remodel by overseeing staffing, talent management, logistics and productivity to deliver a 127% increase in sales YTD. ● Developed a culture of efficiency with our headquarters logistics teams to reduce warehouse inventory by 32%● Developed and promoted three Assistant Managers to Store Directors.

Los Angeles, California, United States

● Responsible for all staffing processes, employee relations, succession planning, and change management in 16 stores (2 districts) in the Inland Empire ● Improved employee satisfaction in district by 15% YoY on our annual team survey through open door initiatives and successful talent development ● Co-developed and implemented high risk/high volume loss prevention strategies including camera strategy, security protocols, merchandise protection strategies and partnership with various HQ partners ● Created and managed monthly operational shortage, safety/security, theft, and staffing plans. Developed three Loss Prevention managers to district managers ● Trained and advised store managers on AP policies, OSHA compliance, and safety initiatives ● Led internal policy and safety investigations in partnership with HR and legal teams

Los Angeles County, California, United States

● Led the opening of the first City Target format and developed plans for staffing, talent management, scheduling, and compliance ● Developed and maintained a payroll and scheduling structure ● Staffed and developed a pipeline for high performing employees