Responsible for maintaining and improving overall performance of the assigned client accounts as well as managing clients at all relevant levels.Implements strategic accounts while managing teams, handling escalations, projects and overall operation issues.Generate new business within existing relationships as well as prospecting new clients through RFP.Highly involved in policy making, process rollout and overall strategic planning.Prepare and complete action plans, implement production, productivity, quality and customer service standards.Participate and contribute in select business planning.Manages and oversees a team that comprises recruiters, staffers and compliance.

Performance Management – Manage a team of recruiters and drive performance, providing the best possible results for clients.Employee Development – Provide mentorship and supervisionClient/Program Management – Promote excellent relationship between Platinum and its clientsEnsures successful implementation, continual operation and growth of accounts, by collaborating with different work groups and stakeholders.Manages recruiter performance to meet/exceed goals defined with clientsBuilds recruiters and team manager’s competencies in sourcing and recruiting. Specialized by industry/client.Assist client managers in maintaining positive client relationships.Strategic planning, review and policy making.

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.• Conducted phone interviews to pre-screen candidates, verified their qualifications, availability and compensation requirements; documented these interviews• Set up interviews between candidates and hiring managers• Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.• Made recommendations on additional candidate pools and recruiting techniques, afterevaluating market conditions

• Identifies different sourcing activities such as networking; site sourcing; posting ads in the internet, newspapers, and other mediums of disseminating information; attending various job fairs in schools & universities, malls, and different social establishments.• Conducts Initial/final interview and phone screen for the following positions: International Sales Representative, Customer Service Representative, and Technical Support Representatives.• Holds network of applicants for manpower • Prepares daily, weekly, monthly, semi-annual and annual recruitment reports and submits to the respective divisions.• Conducts comprehensive interviews, screenings, and recommends candidates for training and employment.• Client and Candidate management.