Ivan Tan Email & Phone Number

Singapore

Singapore

• Utilize data analytics to evaluate condition-specific healthcare service consumption, uncovering actionable insights and driving improved clinical outcomes.• Foster collaboration with clinical leads, finance, and operations teams to align on key outcome metrics, and ensure ongoing engagement and collaboration across institutions.• Design and implement interactive, user-friendly dashboards to track clinical performance metrics, providing stakeholders with real-time insights to identify areas for improvement.• Lead and mentor a high-performing team, building analytical capabilities within the division and promoting a culture of continuous learning and innovation.• Implement a systematic approach to performance monitoring by conducting regular data reviews and utilizing findings to initiate process improvements, resulting in increased efficiency and measurable enhancements in patient outcomes.

Singapore

• Successfully implemented innovative initiatives such as Mobile Registration and Self-Payment Kiosks, streamlining patient flow and enhancing operational efficiency.• Expanded Eye Diagnostic Service capacity by 80% without requiring additional physical space, significantly improving service delivery.• Pioneered the integration of data analytics into resource planning, transforming how the department allocates resources and meets patient needs.• Recalibrated workloads among consultants and medical officers, achieving a 10% reduction in workload while effectively managing increased clinic attendance and referral requests.

Singapore

• Led the planning and development of the Centre of Excellence for Aviation Medicine, successfully establishing a sustainable medical center in collaboration with the aviation community.• Instrumental in launching the first social enterprise by a restructured hospital, focusing on community impact while ensuring business sustainability through effective product costing and collaboration.• Accelerated the launch of the Changi Aviation Medicine Centre during the pandemic, setting up the clinic within just two weeks to meet urgent healthcare needs.• Developed and launched Homecare Enterprises, enhancing community care initiatives and supporting low-income families with essential services.https://www.channelnewsasia.com/news/singapore/new-aviation-medical-centre-pilots-changi-11615638• Launched Homecare Enterprises for positive community carehttps://www.todayonline.com/singapore/help-low-income-families-rent-electric-homecare-beds

Singapore

• Managed a diverse portfolio of over twenty products and services, contributing to an annual revenue of $240 million through strategic business transformation and profitability initiatives.• Played a key role in revising nationwide postage rates, securing approval from IMDA, and implementing a division-wide pricing strategy to drive incremental revenue.https://www.straitstimes.com/business/companies-markets/singpost-to-raise-postage-rates-from-october• Recognized as the sole Transformation Leader in the division, exceeding profitability growth targets by 700% and earning the Best Performing Initiative Award.• Developed and launched the first mobile application for SingPost, integrating cutting-edge digital capabilities such as augmented reality and location-based marketing to enhance customer engagement.https://sbr.com.sg/telecom-internet/more-news/singpost-launches-postcard-mobile-app• Led the acquisition and integration of SampleStore.com into SingPost, achieving seamless transitions and business growth within a tight timeline.https://www.singpost.com/sites/default/files/upload/sgx-announcement/ann20130902.pdf• Developed a suite of new services for B2B customers and a B2C self-storage service (S3), marking SingPost’s first step into the self-storage market.

Bachelor Of Business Management With Distinction, Major In Marketing And Minor In Business Finance, Bachelor With Distinction

Diploma In Electronics, Computer And Communications, Microelectronics