Ivan Tkachenko Email & Phone Number

Kaluga Region, Russian Federation

IT Projects activity for several companies such as:- Office 365 startup from the scratch - integration with current AD infrastructure- Client's personal data protection due to local legislation in public organization- Hardware Failover and Startup automatization improvement project- Support and Improvement of the IT infrastructure of companies.- Local and remote support for users and a variety of IT equipment and software.

Vorsino, Kaluga Region

Administrate, Maintain and Upgrade a factory IT infrastructure based on technologies:- VM Ware HA Clusters and Hyper-V virtualisation;- CISCO network infrastructure;- Windows Servers (AD, DHCP, DNS, File, Print, Terminal, IIS, SQL, WSUS);- Linux application servers;- NAS (HPE StoreVirtual, EMC);- Apps and OS deploy/config with SCCM, PXE and GPO;- Warehouse automatization with Motorola/Zebra terminals and label printers;- Network, Harware and Application servers monitoring (SolarWinds);- Providing a backup solutions (with Veeam Backup & Replication, SQL, RAID, and Windows Backup);- EDI DIADOC;- User's support (mobile and worplaces full lifecircle support and management)IT Team management:- local team resources allocation and task delegation (including Helpdesk management tools);- Budget and IT equipment supply and maintanance management;- Software and Hardware licensing;- Assets managment with inventory automation technologies;- cooperation with key IT vendors and Global IT team in improvement projects;- providing and monitoring compliance with global IT and common corporate standards;

Gagarin, Smolensk Region

- Technical support for exploitation of information system for production, warehouse and office divisions of the company:- Administration of Windows Server 2008 R2, 2012 R2 (AD, DHCP, File, Print, SQL, 1C, Backup, vCenter);- administration of Cisco network equipment;- users tech support:workstations (Windows XP, 7, 8, 10) and HP thin clients based on Citrix and Liscon OS,mobile (Windows Phone, Symbian, iOS, Android),fixed telephony - VoIP Cisco (Call Manager),administration of network due users needs;- exploitation and maintenance of the warehouse automation system based on Relag..., SAP and wireless data collecting terminals and barcode scanners Intermec;- Selection of the necessary equipment (servers, networks, user’s), as well as its acquisition, on a competitive basis;- Network deployment and adjustment for proper work of production, warehouse and office;- Process and escalation of client tickets and monitoring events in helpdesk system based on SAP;- the creation of instructions and trainings on information systems usage for users;- Cooperation with suppliers of equipment and services: MTS, Beeline, Rostelecom, HP, Cisco, Microsoft - including keeping warranty and financial documentation.- EDI-clients system setup and coop. with service providers: Diadoc, Sberbank online;- Tech support users in SAP, 1C;- Exploitation and maintenance of IT equipment HP, Microsoft, Cisco (servers...., network, user’s);- Diagnostics failure of information systems and office equipment;- Organization of assets registry and management for office equipment using SAP;- Organization of service of office equipment (repair and periodic maintenance);- Definition of software required for the company functions;- Remote user administration and information systems control (RSGUI (Citrix), VNC, VPN);- Control and support for implementation of corporate standards and policies related to information systems and services;

Kaluga Region, Russian Federation, Vorsino Industrial Park

- Participation in the design, building and commissioning of information system for production, warehouse and office divisions of the company:- Selection of the necessary equipment (servers, networks, user’s), as well as its acquisition, on a competitive basis;- Network deployment and adjustment for proper work of production, warehouse and office;- Participation in the project of automation of a warehouse and application of wireless data collecting terminals and barcode scanners, as well as its subsequent operation and maintenance.- Administration of Windows Server 2003, 2008 R2, 2012 R2 (AD, DHCP, File, Print, SQL, 1C, Terminal, Backup, vCenter);- Users support (ServiceDesk) also remotely, the creation of instructions and trainings on information systems - workstations (Windows XP, 7, 8.1) and mobile (Windows Phone, Symbian, iOS, Android);- Cooperation with suppliers of equipment and services: Atos, Tieto, TeliaSonera, 3StepIT, MTS, Megafon, Enforta, HP, Cisco, Juniper, Dell - including keeping warranty and financial documentation.- EDI-clients system setup and coop. with service providers: Edisoft, Kontur-Extern, KORUS Consulting;- System configuration of 1C clients (including terminal access (RDP), SAP and Bank-clients;- Exploitation and maintenance of IT equipment HP, Cisco, Juniper, Dell (servers, networks, user’s);- Diagnostics failure of information systems and office equipment;- Organization of assets registry and management (for office equipment);- Organization of service of office equipment (repair and periodic maintenance);- Definition of software required for the company functions;- Remote user administration and information systems;- Control and support for implementation of corporate standards and policies related to information systems and services;- Administration of PBX;- Management of assistant in subjection;

Moscow, Russian Federation

- Responsible for developing, implementing and administrating office information system, administrating network security, software updates and workstation upgrades;- The selection of equipment for the server room and workstations, as well as its acquisition;- Deployment and setup of the office information system;- Organization of accounting computer and office equipment;- malfunction diagnostics of information systems and office equipment;- Organization of service of office equipment (maintenance, regulations);- Choice of software tools necessary for the functioning of the company;- Administration of Windows 2003 Server (AD, DNS, DHCP, IIS, ISA);- installing and administrating of a mail server Exchange, web-server, file-server print-server;- provide remote access and remote administration;- Responsible for control and limitation of Internet Traffic;- Administration of the company's website, as well as hosting and domain name;- Organization of viral protection of information systems;- Knowledge of the entire family of OS Windows (including Vista/7 and Server), as well as basic knowledge of Linux systems;- Good knowledge of LAN, WAN, Wireless LAN, TCP/IP, DHCP;- System configuration accounting software 1C, BiPrint, Контур-Экстерн, ИОН-онлайн (network support);- Administration of the office phone station (PBX);- Experience leading teams and managing assistants;- ability to instruct users with computer and presentation skills and to write engaging technical documents to assist users in software usage- Participating in developing Web Project Unise.Ru;- implementing information systems in the nondestructive testing of materials.