Ivan Smith Email and Phone Number
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Dynamic leader with proven expertise in operations management and performance improvement,honed at KellyConnect and AT&T Mobility. Excelled in enhancing customer satisfaction and reducingincidents through effective problem-solving and team building. Skilled in data analysis and conflictresolution, achieving notable team productivity boosts. Skilled communicator in training,presentation and broadcast environments
Kelly Services
View- Website:
- kellyservices.com
- Employees:
- 14262
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Site Manager - Applecare Consumer 3 And Consumer 4 Support - Us And CanadaKelly ServicesTucson, Az, Us -
Site Manager - Applecare Tier 2 Mac+ Technical SupportKelly Services Dec 2017 - PresentTucson, Arizona• Conducted regular meetings with team members, fostering open communication channels forefficient problem-solving and progress updates.• Reduced privacy and security incidents by conducting regular inspections and enforcing strictadherence to protocols.• Developed strong relationships with our client through consistent communication of projectupdates and prompt resolution of concerns or issues.Interviewed, hired, and trained new workers.• Improved team productivity with targeted coaching and performance monitoring.• Produced informational and training videos for continuing education• Host/MC of quarterly leadership awards presentation -
Supervisor - Applecare Tier 2 Mac+ Technical SupportKelly Services Apr 2016 - Dec 2017Tucson, Arizona -
Team Manager - Applecare Tier 2 Mac+ Technical SupportKelly Services Feb 2016 - Apr 2016Tucson, Arizona -
Team Manager - Applecare Tier 2 Ios Technical SupportKelly Services Jul 2015 - Jan 2016Tucson, Arizona -
Team Manager - Applecare Tier 2 Cpu Technical SupportKelly Services Jun 2015 - Jul 2015Tucson, Arizona -
Applecare Tier 2 Cpu Technical Support AdvisorKelly Services Apr 2015 - Jun 2015Tucson, Arizona -
Applecare Tier 1 Cpu Technical Support AdvisorKelly Services Dec 2014 - Apr 2015Tucson, Arizona -
Applecare Tier 1 Ios Technical Support AdvisorKelly Services Aug 2014 - Dec 2014Tucson, Az -
Assistant Store ManagerAt&T Mobility Apr 2004 - Mar 2014Greater Seattle Area• Oversaw daily operations, ensuring smooth workflow while adhering to company policies andprocedures.• Maintained visual merchandising standards to create an engaging shopping experience forcustomers.• Completed routine store inventories.• Trained and managed associates in customer service and sales techniques.• Managed scheduling for store shifts to accomplish proper staffing.• Collaborated with Store Manager to analyze sales data, identify trends, and develop targetedaction plans.• Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providingexceptional service. -
Sales AssociateMacy'S Nov 2002 - Apr 2004Greater Seattle AreaSold Men's Activewear at the flagship downtown Seattle Bon-Macy's location. Opened the Redmond Macy's location, processing in-bound inventory and stocking the location prior to grand opening, then working as a Sales Associate in Men's Suits and Furnishings -
Store ManagerTiny Computers Apr 2000 - Jul 2001Seattle, WaSold custom-built desktop computers and laptops to consumers and businesses in a retail environment for the UK's largest direct-to-consumer computer manufacturer. Hired and trained retail associates,
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On-Air HostEntercom Oct 1991 - Nov 1997Seattle, WaStarted as a production intern, pulling music and ad spots for broadcast, editing listener call-in audio. Position grew to an on-air slot, presenting music and information live, making public appearances and providing voice-over for commercial spots
Ivan Smith Skills
Ivan Smith Education Details
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National Broadcasting SchoolBroadcast Communications -
Communications -
Visual Communications -
Inglemoor High SchoolTheatre, English
Frequently Asked Questions about Ivan Smith
What company does Ivan Smith work for?
Ivan Smith works for Kelly Services
What is Ivan Smith's role at the current company?
Ivan Smith's current role is Site Manager - AppleCare Consumer 3 and Consumer 4 Support - US and Canada.
What is Ivan Smith's email address?
Ivan Smith's email address is iv****@****ail.com
What is Ivan Smith's direct phone number?
Ivan Smith's direct phone number is +120695*****
What schools did Ivan Smith attend?
Ivan Smith attended National Broadcasting School, Whatcom Community College, Utah Valley University, Inglemoor High School.
What are some of Ivan Smith's interests?
Ivan Smith has interest in Social Media, Technology, Books, Digital Photography, Food, Barack Obama, Cooking, Answers, Education, Photography.
What skills is Ivan Smith known for?
Ivan Smith has skills like Sales, Direct Sales, Customer Retention, Customer Satisfaction, Account Management, Customer Service, Customer Experience, Wireless, Sales Operations, Sales Management, Time Management, Retail.
Who are Ivan Smith's colleagues?
Ivan Smith's colleagues are Marcus Washington, Miguel Garcia Gonzalez, Keal Mmekkk, Joyce Xu, Debbie Verity, Mary Jo Lacorte, Philip Ardin.
Not the Ivan Smith you were looking for?
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4hotmail.com, reddevelopment.com, desertservices.com, mail.com
3 +120886XXXXX
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Ivan Smith
Westerville, Oh1scotts.com2 (937) 6XXXXXXXXXXXXXXXX
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Ivan Smith
Greater Houston
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