• Conducted regular meetings with team members, fostering open communication channels forefficient problem-solving and progress updates.• Reduced privacy and security incidents by conducting regular inspections and enforcing strictadherence to protocols.• Developed strong relationships with our client through consistent communication of projectupdates and prompt resolution of concerns or issues.Interviewed, hired, and trained new workers.• Improved team productivity with targeted coaching and performance monitoring.• Produced informational and training videos for continuing education• Host/MC of quarterly leadership awards presentation

• Oversaw daily operations, ensuring smooth workflow while adhering to company policies andprocedures.• Maintained visual merchandising standards to create an engaging shopping experience forcustomers.• Completed routine store inventories.• Trained and managed associates in customer service and sales techniques.• Managed scheduling for store shifts to accomplish proper staffing.• Collaborated with Store Manager to analyze sales data, identify trends, and develop targetedaction plans.• Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providingexceptional service.

Sold Men's Activewear at the flagship downtown Seattle Bon-Macy's location. Opened the Redmond Macy's location, processing in-bound inventory and stocking the location prior to grand opening, then working as a Sales Associate in Men's Suits and Furnishings

Sold custom-built desktop computers and laptops to consumers and businesses in a retail environment for the UK's largest direct-to-consumer computer manufacturer. Hired and trained retail associates,

Started as a production intern, pulling music and ad spots for broadcast, editing listener call-in audio. Position grew to an on-air slot, presenting music and information live, making public appearances and providing voice-over for commercial spots