Ivan Gusev Email & Phone Number

Tbilisi, Georgia

• Responsibilities:
• participation at all stages of system implementation project and further support project: analysis (incl. fit-gap) and design, development, QA, deployment, operation. Resulting in a list of fully and solely developed.
• working as team leader in close communication with key users;
• reviewing work of team of analysts, developing, implementing and supporting new work processes for employer’s department, maintaining internal processes of resource planning, onboarding and mentoring new employees and.
• involvement in sales and marketing activities, working on the development of new products market: market analysis, new products development or adoption, organization of presales and product marketing presentations.
• best expertise in spheres of distribution, pharmaceuticals, FMCG and sales chain analysis.Results and achievements:✔ Total number of implemented projects – 19 (support projects are not included);✔ 9+ analysts.

• (Chemico-pharmaceutical works Akrikhin OJSC) automation of working with pharmaceutical chains via Navicon TPM (Trade Promotion Management) support projectResponsibilities:
• working with users and Customer's project manager on an issue based support witch support hours per month package;
• close involvement in contracting period support, often resulting in collaborative task execution with participation of 6 Customer's departments;
• performing internal and external document flow tasks, such as designing additional agreements for extra support, reports and acts of executed work on closing period;
• managing internal and external time sheets, full life cycle support for tasks in internal and external issue trackers;
• maintaining internal processes of resource planning and reporting on PnL of the support project.Results and achievements:✔ Maintained revenue for Company during my project management with no payment lags or penalties.

• (Trade Data Consolidation) product developmentResponsibilities:
• product Roadmap development and approval, financial planning for 1 year;
• implementing releases to Customers' IT-environment in coordination with approved roadmap;
• involvement in active Customers meetings on support issues and overall status of TDC product;
• conducting user needs research for future product roadmap and development via active client base;
• managing internal and external time sheets, full life cycle support for tasks in internal and external issue trackers;