Customer Success Representative, Strategic Accounts, Uk And Ireland
Current- B2B sales of software solutions for data protection in the UK and Ireland market, Commercial and Enterprise segments- Negotiating contract renewal deals with customers and partners, managing renewal opportunities throughout the sales cycle- Customer relationship management: conducting customer experience assessments, arranging technical health check sessions, driving customer satisfaction and retention by resolving licensing issues and ensuring access to appropriate resources and technical assistance- Engaging and leveraging internal and partner sales teams to penetrate complex customer accounts- Conducting sales calls, on-line meetings, presentations and business correspondence with customers, partners and internal teams, updating the CRM (Salesforce)ACHIEVEMENTS- Negotiated and won multiple deals of over 100k USD in value- Successfully achieved and overachieved sales targets of over 1 million USD and upwards of one hundred sales opportunities per financial quarter- Received multiple internal company awards for outstanding results over the years
