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Ivan Kwan Email & Phone Number
Enterprise Customer Success Manager
at
Lead Forensics
1 work email found
@compass-group.com
2 phones found area 909
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success Manager
Location
Greater Bristol Area, United Kingdom
Company size
Who is Ivan Kwan? Overview
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Quick answer
Ivan Kwan is listed as Enterprise Customer Success Manager at Lead Forensics, a with 783 employees, based in Greater Bristol Area, United Kingdom. AeroLeads shows a work email signal at compass-group.com, phone signal with area code 909, and a matched LinkedIn profile for Ivan Kwan.
Ivan Kwan previously worked as Owner at Instabooth and Head of Customer Success at Sourceflow. Ivan Kwan holds B.A., Communication Studies from California State University-Long Beach.
Company email context
Email format at Lead Forensics
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{first}.{last}@compass-group.com
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AeroLeads found 1 current-domain work email signal for Ivan Kwan. Compare company email patterns before reaching out.
Profile bio
About Ivan Kwan
Ivan Kwan is a Enterprise Customer Success Manager at Lead Forensics. He possess expertise in social media, sports, facebook, final cut pro, editing and 15 more skills. He is proficient in Cantonese.
Listed skills include Social Media, Sports, Facebook, Final Cut Pro, and 16 others.
Current workplace
Ivan Kwan's current company
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Lead Forensics
11 roles
Ivan Kwan work experience
A career timeline built from the work history available for this profile.
Owner
Instabooth
Luxury open-air photobooth rentals serving the Southern California area with sleek design that combines high quality photos with social integration to create a one-of-a-kind experience.
Head Of Customer Success
Jul 2023 - Nov 2024
Customer Success Manager (Agent Experience)
• Demonstrated proactive account management of over 100 agent teams, offering expert support and guidance on the Compass software, programs, and related services.• Facilitated seamless onboarding for new customers/agents, including license transfers, listing transfers, and technology set-up.• Enabled agents to grow their businesses by providing bespoke, hands-on training on the proprietary Compass technology and conducting 1:1 coaching sessions.• Successfully increased adoption of software and programs by implementing targeted adoption campaigns and engaging in organic and reactive interactions with agents.• Maintained up-to-date mastery in the ever-changing Compass technology, tools, and programs.• Mentored new staff and trained colleagues on the nuances, expected behavior, and best practices of the Compass tool suite.• Identified and reported product bugs to the engineering team.• Managed local beta programs and collected feedback from users during early testing through full launch.• Created and documented best practices, team SOPs, and adoption strategies that supported Compass initiatives and helped customers grow their businesses.• Collaborated cross-departmentally with real estate sales managers, marketing teams, product and engineering teams, and transactions teams to provide outstanding customer service.• Achieved a 99.5% CSAT score, surpassing the 98% target, and maintained a customer/agent retention rate of 99%.
Apr 2018 - Jun 2023
Segment Producer
•Cut highlights, montages and provide support for studio show•Produce and generate original ideas for show elements, lead-ins and social media•Develop and execute content for SportsCenter Vine account(Increased Vine following by 120% in 8 months)
Jan 2013 - Apr 2018
Owner/Producer
Socal Sports Meda.Com
Aug 2011 - Dec 2012
Area Manager & Training Lead
Feb 2008 - Dec 2012
Media Content
Lakersnation.Com
Aug 2010 - Aug 2011
Sports Production Intern
Kabc Los Angeles
Sep 2010 - Jan 2011
Sports Production Intern
Kcal | Cbs La
Dec 2009 - Sep 2010
Production Intern
Jan 2009 - May 2009
Team & coworkers
Colleagues at Lead Forensics
Other employees you can reach at leadforensics.com. View company contacts for 783 employees →
LS
Luke Shaw
Colleague at Lead ForensicsGreater Portsmouth Area, United Kingdom
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JH
James Hayes
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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AA
Alasha Atkins
Colleague at Lead ForensicsGreater Portsmouth Area, United Kingdom
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JT
Joshua Tietje
Colleague at Lead ForensicsScottsdale, Arizona, United States
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CC
Charlotte Clark
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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EG
Emily Gittings
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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JC
John Calum
Colleague at Lead ForensicsUkraine
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EW
Emma Waugh
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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DC
Drew Clarke
Colleague at Lead ForensicsRyde, England, United Kingdom
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LS
Laurel Spencer
Colleague at Lead ForensicsGreater Portsmouth Area, United Kingdom
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Luke Shaw
Colleague at Lead ForensicsGreater Portsmouth Area, United Kingdom
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JH
James Hayes
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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AA
Alasha Atkins
Colleague at Lead ForensicsGreater Portsmouth Area, United Kingdom
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JT
Joshua Tietje
Colleague at Lead ForensicsScottsdale, Arizona, United States
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CC
Charlotte Clark
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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EG
Emily Gittings
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
View →
JC
John Calum
Colleague at Lead ForensicsUkraine
View →
EW
Emma Waugh
Colleague at Lead ForensicsPortsmouth, England, United Kingdom
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DC
Drew Clarke
Colleague at Lead ForensicsRyde, England, United Kingdom
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LS
Laurel Spencer
Colleague at Lead ForensicsGreater Portsmouth Area, United Kingdom
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1 education record
Ivan Kwan education
FAQ
Frequently asked questions about Ivan Kwan
Quick answers generated from the profile data available on this page.
What company does Ivan Kwan work for?
Ivan Kwan works for Lead Forensics.
What is Ivan Kwan's role at Lead Forensics?
Ivan Kwan is listed as Enterprise Customer Success Manager at Lead Forensics.
What is Ivan Kwan's email address?
AeroLeads has found 1 work email signal at @compass-group.com for Ivan Kwan at Lead Forensics.
What is Ivan Kwan's phone number?
AeroLeads has found 2 phone signal(s) with area code 909 for Ivan Kwan at Lead Forensics.
Where is Ivan Kwan based?
Ivan Kwan is based in Greater Bristol Area, United Kingdom while working with Lead Forensics.
What companies has Ivan Kwan worked for?
Ivan Kwan has worked for Lead Forensics, Instabooth, Sourceflow, Compass, and Espn.
Who are Ivan Kwan's colleagues at Lead Forensics?
Ivan Kwan's colleagues at Lead Forensics include Luke Shaw, James Hayes, Alasha Atkins, Joshua Tietje, and Charlotte Clark.
How can I contact Ivan Kwan?
You can use AeroLeads to view verified contact signals for Ivan Kwan at Lead Forensics, including work email, phone, and LinkedIn data when available.
What schools did Ivan Kwan attend?
Ivan Kwan holds B.A., Communication Studies from California State University-Long Beach.
What skills is Ivan Kwan known for?
Ivan Kwan is listed with skills including Social Media, Sports, Facebook, Final Cut Pro, Editing, Social Networking, Entertainment, and Public Relations.
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