Ivan Ma Email & Phone Number

Edmonton, Alberta, Canada

• Implemented self serving credit card dispute UI which significantly reduced wait times for clients
• Used Stripe API and React Native to integrate physical card reader payments to mobile platforms for quick and reliable payment collections.
• Translated backend database models into GraphQL types, enhancing data structure clarity and enabling more efficient data retrieval
• Built React Native components in Typescript that were deployed on both iOS and Java platforms
• Collaborated with designers, project managers, and stakeholders to ensure that logic and design matched and met project requirements
• Contributed to the development of software solutions that helped small businesses manage their operations more efficiently and effectively.

Edmonton, Alberta, Canada

• Managed all stages of back end service releases from initial design to development to database migrations and releases.
• integrated the Stripe API into Showbie's iOS app to enable the collection of payments
• Coordinated cross team application deployments to production using AWS and console commands ensuring zero downtime and customer
• Used MySQL and an ORM (Object-Relational Mapping) framework to manipulate and pull data from the database
• Contributed to the development of a highly scalable and reliable education platform used by thousands of schools and teachers worldwide.
• Overhauled in-app purchase services to be automated through Stripe API freeing capacity for support team during back to school season.

Edmonton, Alberta, Canada

• Improve performance of web applications by implementing a layered Redis cache, resulting insignificant decrease in wait time for users.
• Leverage knowledge in full stack web development and Chrome tools to resolve issues.
• Designed and implemented a multi-threaded pipeline that extracted 100,000 images from HTML to be stored into a MongoDB.
• Utilized knowledge of NoSQL to develop scripts which automated the data extraction process.
• Streamlined the onboarding process for new employees and reducing wait times by over 30% byestablishing a one-click environment installation to be used in Docker or new machines.

Edmonton, Canada Area

• Ensured networks, databases and website services were active by providing IT support where needed, routinely checking on active issues and implementing innovated solutions.
• Lead the Edmonton service centre where malfunctioning devices were sent for repair to ensure up time was kept at 100%.
• Streamlined shipping assets between offices reducing wait times of clients drastically.
• Used remote access and VoIP software to provide IT support to nation wide clients.