Ivan Mirabella Email & Phone Number

Scotland, United Kingdom

Scotland, United Kingdom

Livingston

Business development and account management support.Management of client relationships and development of new business opportunities/accounts within EuropeWorking closely with commercial, operational and finance teams to ensure all business development activities and account management service commitments are successfully co-ordinated and delivered to the highest standard.Marketing/PR activities

Edinburgh, United Kingdom

Providing specialist advice on various insurances, delivering tailored protection solutions.Modifications of insurance document to meet individual customer needs.Advising solicitors and brokers upon refinancing mortgages and managing the refinance process cycle. Processing new mortgage applications and liaising with brokers in order to guarantee that the guidelines of the Financial Services Authority are followed.Meeting individual monthly retention target whilst providing a high quality, compliant service to the existing client base.Accustomed to strict adherence to company policies and legal financial regulations.

Edinburgh, Regno Unito

Working for Sykes client Citi Bank. Inbound and outbound calls on corporate credit cards, dealing with customers requests (balance enquiries, card activations, credit limit increases, fraud and online statement issue, and also communicating with Program Administrators of international companies). In charge of translating publications for commercial corporate cards. Helpdesk backup.In charge of call monitoring for all italian and spanish inbound and outbound calls (performance and quality). Seeking proactively solutions to problems in fast-paced business environment.Support internal training and contribute input as representative agent into HR.

Alberta, Canada

Analyze available reports and metrics to understand the business and develop short and long term action plans that address opportunities and positively impact the businessOrganization of commercial and business events .Build and execute development plans to drive optimal performance for all direct reports.Foster teamwork and collaboration to meet and exceed department goals.Leverage and coach Associates on product knowledge as a differentiating factor in the selling process..

Barcellona, Spagna

Search of documents for research papersSupport in the preparation of power point presentationsSupport in the preparation of seminarsParticipated in open seminarsSupport in the preparation of tenders for technical assistance project

Roma, Italia

Initiated appropriate promotion and networking activities (e.g. organization of events, conference presentations, newsletters, content for press releases)..Sold to the public, and developed contacts with potential customers.Commercial management and operating account analysis.Forecasting the business for “Cycle Universe” department of all retail outlets.Responsible for merchandising of department and controlling stock.

Master Of Business Administration - Mba, Business Administration And Management, General

Ii Level Master, European Private Law

Summer School Of Law Llm Programme, International Business Transactions; Legal Decision Making; International Contract Drafting

First Class Law Degree, International Law