Project Manager And Product Owner
CurrentIncreased online revenue 15x for a Moscow-based psychological literature and testing methodologies online store. Managed website communication, serving as the central point of contact for designers, programmers, managers, and the owner. Ensured effective collaboration, fostering understanding, and setting a shared direction. Showcased creativity for growth.► Quickly adapted to new technologies, enabling the business to survive and thrive under tough economic conditions and geopolitical… Show more Increased online revenue 15x for a Moscow-based psychological literature and testing methodologies online store. Managed website communication, serving as the central point of contact for designers, programmers, managers, and the owner. Ensured effective collaboration, fostering understanding, and setting a shared direction. Showcased creativity for growth.► Quickly adapted to new technologies, enabling the business to survive and thrive under tough economic conditions and geopolitical challenges. Website Development and Design:- Led a successful website migration to 1C Bitrix in 2017, overseeing programmers and ensuring all specifications were met, resulting in a 2x increase in revenue.- Developed and redesigned the website in 2023, significantly reducing maintenance costs and improving overall efficiency.Systems and Analytics:- Transferred accounting and inventory management to MoySklad cloud service from outdated system (1C 2004). This reduced the amount of sales manager's work.- Implemented effective website KPI tracking using Google Analytics, Google Tag Manager, and Yandex.Metrica.- Utilized Google Looker Studio for revenue tracking. Marketing and Sales Optimization:- Developed comprehensive strategy for email and social media marketing (SMM).- Optimized internal SEO for the website.- Set up trigger-based email and SMS campaigns for customer engagement.- Created quarterly discount schedules and negotiated with suppliers.- Managed advertising campaigns on Google Ads, Yandex.Direct, and MyTarget.- Implemented successful loyalty program for customer retention.- Listed store on popular marketplaces like Ozon, Wildberries, and Yandex.Market, ensuring seamless integration and representation.- Identified and sourced Priceva price monitoring service, convincing company owner of its value.Team Leadership and Management:- Led team comprising designer, content manager, backend developers, and frontend developer. Show less