Ivan S.

Ivan S. Email and Phone Number

MBA | Customer Success Manager | HBX | Ex-Uber
Ivan S.'s Location
Toronto, Ontario, Canada, Canada
About Ivan S.

Ivan S. is a MBA | Customer Success Manager | HBX | Ex-Uber. He is proficient in Portugués and Inglés.

Ivan S.'s Current Company Details

MBA | Customer Success Manager | HBX | Ex-Uber
Ivan S. Work Experience Details
  • Uber
    Mba Internship
    Uber May 2022 - Aug 2022
  • Mercado Libre
    Product Manager
    Mercado Libre Feb 2021 - Oct 2021
    Mexico City, Mexico
    Partnered with the Design, Content, Development and Marketing teams to optimize UI/UX design and product features for launch initiatives and recurrent improvements leveraging on Agile methodologies (Scrum).Led the strategic implementation roadmap and progress of the product based on user stories to increase the NPS, reduce churn and improve the growth of the category of the line of business.
  • Uber
    Community Product Manager
    Uber Jul 2018 - Feb 2021
    Mexico City, Mexico
    Responsible for the users' experience with Uber products such as Uber Pass/Uber One, Uber Rewards and Uber Pro - Focused on creating the strategy and implementation of initiatives dedicated to high-value drivers, riders, eaters and couriers for the business.
  • Uber
    Partnerships Associate
    Uber Sep 2016 - Jul 2018
    Mexico City
    - Launch Uber Eats in LatAm. A member of the 1st team ever in the region- Build dashboards to monitor regular business behaviour for improvement.- Responsible for the end-to-end partnerships process and designing initiatives for the market
  • Nike
    Digital Marketing Intern
    Nike Jun 2016 - Sep 2016
    Mexico City Metropolitan Area
    + Work alongside the Digital Marketing Manager for projects around Nike.com and its social media community.+ Responsible to plan and execute the "Followers into Members" strategy. (+10% in 3 months)+ Coordinate with the different departments the launch and follow-up of the project.+ Analyze, Iterate and Report the different results to Marketing leadership.
  • Universidad Panamericana
    Marketing Trainee
    Universidad Panamericana Feb 2013 - Nov 2014
    + Responsible for the execution of the internal marketing campaigns within the university, leveraging banners, ambassadors programs, and elaborate partnerships with different departments.+ In charge of the social media campaigns as Community Manager and budget management.+ Responsible to lead interviews with professors for the magazine of the university.

Ivan S. Education Details

Frequently Asked Questions about Ivan S.

What is Ivan S.'s role at the current company?

Ivan S.'s current role is MBA | Customer Success Manager | HBX | Ex-Uber.

What schools did Ivan S. attend?

Ivan S. attended Hbx | Harvard Business School, University Canada West, Universidad Panamericana, Babson College, Universidad Panamericana.

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