Ivan Sokcevic

Ivan Sokcevic Email and Phone Number

Application Support Manager at Raiffeisen BANK dd BIH @ Raiffeisen BANK dd BIH
sarajevo, federation of b&h, bosnia and herzegovina
Ivan Sokcevic's Location
Bosnia and Herzegovina, Bosnia and Herzegovina
About Ivan Sokcevic

Experienced Information Technology Specialist with a demonstrated history of working in the banking industry.

Ivan Sokcevic's Current Company Details
Raiffeisen BANK dd BIH

Raiffeisen Bank Dd Bih

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Application Support Manager at Raiffeisen BANK dd BIH
sarajevo, federation of b&h, bosnia and herzegovina
Website:
raiffeisenbank.ba
Employees:
488
Ivan Sokcevic Work Experience Details
  • Raiffeisen Bank Dd Bih
    Application Support Manager
    Raiffeisen Bank Dd Bih Jun 2020 - Present
    Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina
    Responsibilities:• Monitoring and maintenance of E-Banking and other applications• Office 365 2nd level support• Providing technical support for bank employees and customers• System Upgrades and Patches: Coordinating and executing application upgrades, patches and maintenance tasks to ensure systems remain secure and up-to-date• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Train new employees• Request manager
    View
  • Raiffeisen Bank Dd Bih
    Service Desk Specialist
    Raiffeisen Bank Dd Bih Oct 2018 - Jun 2020
    Responsibilities:• Office 365 1st and 2nd level support• Providing technical support for bank employees• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Creating Windows images for workstations and laptops• Request manager• Train new employees on software and hardware, troubleshoot, and provide technical support when needed• Support for local applications
    View
  • Raiffeisen Bank Dd Bih
    It Pc Administrator
    Raiffeisen Bank Dd Bih Nov 2015 - Oct 2018
    Sarajevo
    Responsibilities:• Install, configure and support workstation software, hardware, printers• Providing technical support for bank employees• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Support for Lotus/IBM Notes• Train new employees on software and hardware, troubleshoot, and provide technical support when needed• Request manager• Support for local applications
    View
  • Raiffeisen Bank Dd Bih
    Service Desk Operater
    Raiffeisen Bank Dd Bih Mar 2010 - Nov 2015
    Sarajevo
    Responsibilities:• Install, configure and support workstation software, hardware, printers• Providing technical support for bank employees• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Support for Lotus/IBM Notes• Support for local applications
    View
  • Raiffeisen Bank Dd Bih
    Os Odrzavanje
    Raiffeisen Bank Dd Bih Jan 2009 - Jun 2009
    Sarajevo
    Responsibilities:• Install, configure and support workstation software, hardware, printers• Support for local applications
    View

Ivan Sokcevic Education Details

  • Elektrotehnicka Skola Za Energetiku
    Elektrotehnicka Skola Za Energetiku

Frequently Asked Questions about Ivan Sokcevic

What company does Ivan Sokcevic work for?

Ivan Sokcevic works for Raiffeisen Bank Dd Bih

What is Ivan Sokcevic's role at the current company?

Ivan Sokcevic's current role is Application Support Manager at Raiffeisen BANK dd BIH.

What schools did Ivan Sokcevic attend?

Ivan Sokcevic attended Elektrotehnicka Skola Za Energetiku.

Who are Ivan Sokcevic's colleagues?

Ivan Sokcevic's colleagues are Aldin Bešo, Edin Hrnjica, Nejira Ajkunic, Adnan Sijercic, Bum Bam, Benjamin Ibrulj, Lejla Duraković.

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