Ivan Sokcevic Email and Phone Number
Experienced Information Technology Specialist with a demonstrated history of working in the banking industry.
Raiffeisen Bank Dd Bih
View- Website:
- raiffeisenbank.ba
- Employees:
- 488
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Application Support ManagerRaiffeisen Bank Dd Bih Jun 2020 - PresentSarajevo, Federation Of Bosnia And Herzegovina, Bosnia And HerzegovinaResponsibilities:• Monitoring and maintenance of E-Banking and other applications• Office 365 2nd level support• Providing technical support for bank employees and customers• System Upgrades and Patches: Coordinating and executing application upgrades, patches and maintenance tasks to ensure systems remain secure and up-to-date• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Train new employees• Request manager -
Service Desk SpecialistRaiffeisen Bank Dd Bih Oct 2018 - Jun 2020Responsibilities:• Office 365 1st and 2nd level support• Providing technical support for bank employees• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Creating Windows images for workstations and laptops• Request manager• Train new employees on software and hardware, troubleshoot, and provide technical support when needed• Support for local applications -
It Pc AdministratorRaiffeisen Bank Dd Bih Nov 2015 - Oct 2018SarajevoResponsibilities:• Install, configure and support workstation software, hardware, printers• Providing technical support for bank employees• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Support for Lotus/IBM Notes• Train new employees on software and hardware, troubleshoot, and provide technical support when needed• Request manager• Support for local applications -
Service Desk OperaterRaiffeisen Bank Dd Bih Mar 2010 - Nov 2015SarajevoResponsibilities:• Install, configure and support workstation software, hardware, printers• Providing technical support for bank employees• Incident Management: Managing incident tickets, prioritizing and resolving issues• Creating and maintaining detailed documentation• Support for Lotus/IBM Notes• Support for local applications -
Os OdrzavanjeRaiffeisen Bank Dd Bih Jan 2009 - Jun 2009SarajevoResponsibilities:• Install, configure and support workstation software, hardware, printers• Support for local applications
Ivan Sokcevic Education Details
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Elektrotehnicka Skola Za Energetiku
Frequently Asked Questions about Ivan Sokcevic
What company does Ivan Sokcevic work for?
Ivan Sokcevic works for Raiffeisen Bank Dd Bih
What is Ivan Sokcevic's role at the current company?
Ivan Sokcevic's current role is Application Support Manager at Raiffeisen BANK dd BIH.
What schools did Ivan Sokcevic attend?
Ivan Sokcevic attended Elektrotehnicka Skola Za Energetiku.
Who are Ivan Sokcevic's colleagues?
Ivan Sokcevic's colleagues are Aldin Bešo, Edin Hrnjica, Nejira Ajkunic, Adnan Sijercic, Bum Bam, Benjamin Ibrulj, Lejla Duraković.
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Ivan Šokčević
Bosnia And Herzegovina -
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