Ivan Wu Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

- Understand functional specifications and provide technical specifications- Contribute to technical solutions as part of the SCRUM team- Provide, examine and deliver well designed technical solutions in clean and maintainable code- Troubleshoot, test and maintain the core software product to ensure strong optimisation and functionality- Contribute in all phases of the development lifecycle- Develop and deploy new features to facilitate related procedures and tools if necessary- Follow industry best practices- Ensure compliance with Information Security and privacy policies and procedures.Achievements: Developed and deployed a leave management application on k8s from scratch. Designed the front-end with a user-centric approach, and built a scalable back-end architecture with multiple microservices communicating via event-driven patterns. Hosted the application on Kubernetes, and implemented automated scaling and self-healing capabilities to ensure high availability and reliability. Continuously improved the application through regular updates and bug fixes, resulting in a 98% crash-free user experience.

- Design, build, and maintain efficient, reusable, and reliable ROR/Node.js code- Integration of data storage solutions- Integration of user-facing elements with server-side logic- Identify bottlenecks and bugs, and devise solutions to these problems- Maintain code quality, organization and automatization- Contribute in all phases of the development lifecycleAchievements: Developed and migrated a large-scale web application from Ruby on Rails to a microservices-based architecture with API communication. Designed and implemented a scalable, modular architecture using Node.js and a variety of microservices communicating via RESTful APIs. Successfully migrated existing data and functionality from the Ruby on Rails monolith to the new microservices architecture, resulting in increased flexibility and reduced development time.

Ground Level, Hearing Hub, 16 University Avenue, Nsw 2109

- Provide day to day application support for web application.- Working with our developer team to escalate issues, and I am also part of developer team.- Managing incidents, problems & changes through JIRA.- Working with project teams to ensure operation handover is completed to a high quality.- Rostered remotely-support tools/on-call/email/ support.- Provide application support resolving all incidents and requests and undertaking problem managing working closely with the end user.- Ensure all applications adhere to security policies and appropriate escalation processes are in place for all applications.- Ensure problem prevention methods are continually applied to improve service levels.- Prioritize and schedule assigned support activities and tasks.

C1, 63 Shoreline Drive, Rhodes, Nsw, 2138 Australia

- Identifying computer problems and advising on the solution- Maintaining and managing the company’s website and email by using cPanel- Providing technical support on Rockend Rest Professional and Presales 365- Analysing call logs then spotting common trends and underlying problems- Testing and fixing faulty equipment

Melbourne, Australia

- Developed system tests for .NET framework based applications by using Selenium- Written stored procedures, triggers using SQL in SQL SERVER 2010- Developed Cascading Style Sheets (CSS) for User Interface uniformity throughout the application- Used HTML, JavaScript and AJAX for developing Controls and web forms- Developed User Documents for the users and Provided Production support

Fuzhou, China

- Working with doctors/staff to identify computer problems and advising on the solution- Logging and keeping records of doctors/staff queries- Analysing call logs then spotting common trends and underlying problems- Working with field engineers to visit doctors/staff if the problem is more serious- Testing and fixing faulty equipment

Master'S Degree, Computer Science, Distinction

Subjects: Service-Oriented Software Engineering, Software Engineering Requirements and Specifications, Software Testing and Analysis.

Bachelor'S Degree, Network Engineering

Subjects: Data Structure, Database Systems, Communication Theory and Systems, Computer Networks and Management, TCP/IP Principles.