Ivan Zeng Email & Phone Number

Shenzhen, Guangdong Province, Cn

Nanshan, Shenzhen, Guangdong

1.Design, configuration, implementation, operation and maintenance of company server environment; familiar with Dell server hardware2.Monitor, maintain and upgrade VMware ESX4.0 to 5.5/6.0.3.Ability to monitor and maintain server infrastructure in remote locations4.Monitor, maintain and troubleshoot fibre channel and iSCSI based storage area networks (SANs), specifically EMC, Compellent and Netapp products.5.Ability to zone fibre channel switches for new allocated host servers6.Ability to allocate new storage for server hosts7.Configuration, implementation, operation and maintenance of core systems including Active Directory 2003/2008/2012 and MS Exchange 2007/2010/O365.8.Analyze and resolve technical problems for established systems and networks. 9.Enterprise administration and support of server hardware, operating systems and applications to include end-user support.10.Perform proactive maintenance on Network and Windows Server based systems 11.Plan, test, recommend, and implement network, file server, and workstation hardware and software.12.Troubleshoot maintain and deploy Exchange Server, Active Directory, SQL Server, SMS, IIS, and other client server environments.13.Maintain security of all network systems and server based systems. This includes Wireless, VPN, NTFS, Radius, Intrusion Detection and other data security.14.Help facilitate, direct and manage outsource vendors15.Familiar with a SOX complainant environment16.Performs miscellaneous job-related duties as assigned. 17.Provide reports and documentation to team members and management.18: Support Globally (SZ, SH, TW, Seoul, Germany, US, Japan, Switzerland, India)

Huizhou, Guangdong

Sr. IT System AdministratorSpecific Data Center responsibilities include:·Responsible for performing operating/hardware systems engineering, including full life cycle design and development.·Develops documentation to describe system requirements and use.·Implement network on the infrastructure components. This includes local network switches, routers, WAN connectivity, remote access and security.·Network security/information assurance including, implementation/support of Active Directory (AD), firewalls, intrusion detection and audit.·Regularly communicate with internal and external customers regarding status of service implementations, helpdesk tickets and network health issues.·Maintain local network documentation including diagrams, maps, configuration, etc.·Proactively identify and initiate work process and tool improvements which lead to increased productivity and employee satisfaction.·Identify sources and trends of recurring technical problems to prevent future occurrences.·Ensure highest level of support for all customers measured by metrics and service levels.·Help develop and implement Disaster Recovery Plan and Business Continuity Plan for CST and its business units.·Work with IT Infrastructure team to develop plan and deploy security systems (antivirus, SPAM, Intrusion Detection systems, firewalls, VPN management, TCP/IP, router security, encryption) for CST and its business units.·User setup and security access administration for network and key systems.·Manages off site tape storage.·Assign Helpdesk requests to the appropriate resources.·Level 1 Help Desk problem resolution.·Assists in answering Help Desk calls as requested..Report To USA Directly.Responsible For TW CN, Mainland, HongKong CN, SG, Seoul, India Sites as well Daily.

Guangming District, Shenzhen City, Cn

 1: Make sure backup procedure is running smoothly and backup is successfully, do restore test sometimes. 2: AD management and maintenance 3: Manage new comer and terminated user account collectively.  4: Exchange management and maintenance 5: Manage IT infrastructure and make sure all IT infrastructures are running well all the time without affect business 6: Attendance system management and maintenance 7: PBX managament and maintenance 8: Door Security system management and maintenance 9: Manage all inventory lists of IT area 10: Manage all IT peripherals from IT area 11: Manage all software license 12: Manage all servers, and make them running well all the time without affecting business 13: Taking purchasing role for IT area / from IT area. 14: Taking help desk ticket re-dispatching role 15: Comply with all IT audit 16: Compy with end users’ request 17: Comply with implementing project role 18: Generating metric and report to manager monthly 19: Following up help desk ticket 20: SW and HW Updating 21: Help to unite IT guys to make a real IT team  22: Comply with Australia / BCM / SG / HK users’ request

Shekou, Nanshan District, Shenzhen, Cn

help desk for multinational company