Iván P. Email & Phone Number

Warsaw, Pl

Warsaw, Mazowieckie, Poland

Working with Fortune 500 clients to boost clients' performance on Digital Shelf and maximise the value they get from the tool.Driving product adoption and ensuring our clients are leveraging the solution to achieve digital shelf value and boost performance. Providing technical and analytical support to the clients to drive continuous improvement across all features of eStoreCheck tool. Leading weekly, biweekly, monthly, and quarterly business reviews and meetings related to their product portfolios. Developed strategic roadmaps that were in line with their objectives, pinpointing potential growth opportunities within their ecosystem across Content, Assortment, R&R, search and category to enhance their online product sales.Doubled client satisfaction (NPS score) in the region to 8.3 on average from 4.0 on average.Cooperation and constant communication with Account Directors, Customer Success team lead and colleagues, Operations teams, and stakeholders to ensure our clients are increasing their return on investment.Identify opportunities for contract upsells, renewals and expansions worth USD 150,000.Ensuring consistent, high-quality deliverables are produced on time by our research team

Warsaw, Mazowieckie, Poland

Created and drafted + 50 email campaigns based on insight-driven research.Created a system with the team to overcome and manage objections, understand prospects' pain points and work insights focused on solving those problems. Increasing demand generation for the company in the LATAM region. Consistently hit or exceed 100% of meetings held quota. Lead SDR on meetings generated for 4 straight quarters by 146.6%Total $ from demand generation on outbound leads: USD 101,100.00 in LATAMPromoted to EMEA region in June 2023 - September 2023Total $ from demand generation on outbound leads: USD 70,200.00 in EMEA region.Understanding of business and sales processes.Been through +500 rejections and survived! Analytical Insight-driven out-reachSelf-developmentGrit mentalityCoachableLead generation

Ciudad De México

- Implementation of ISO 9001:2015 - Implementation of KPIs in order to improve quality management systems, sales and costumer satisfaction.- Prospection and segmentation analysis for potential clients- Post sales costumer service

Ciudad De México, México

- Team Leader on the implementation of KPIs to make informed decisions to measure profitability and cost to serve of our clients and suppliers.- Team support on the implementation of KPIs to visualize pricing trends within Public Health bids.- Team Leader on the develop of dashboards to follow up Order to Cash proceedings (O2C), sales quotas; comparative charts mesauring perfomance of past years vs current year sales and quotas.- Team leader on the negotation and constant communication with our Indirect Channel clients to optimize their sells, sell outs reports, delivery times and customer service.- Support on negotiations in order to increase market share within Public Health Services.- Provide pre sales and post sales support.