Ivey D. Email & Phone Number

Greenwich, Connecticut, United States

➡ Manage over 500 accounts | sales and payments, customer service ➡ Coordinate Connecticut State DMV road testing and documentation for over 700 students➡ Develop and maintain class calendar and employee schedules for multiple driving school locations➡ Liaise with community organizations for mutual benefit➡ Process payroll biweekly for 25 employees➡ Develop ad-hoc marketing materials and update website

New York City Metropolitan Area

➡ Serviced 1,000+ customers | opened accounts, fulfilled orders, invoiced and oversaw quality control➡ Recommended optimal products for different markets to boost sales➡ Introduced new processes and improved existing systems to enhance service and satisfaction for 1,000+ wholesaler accounts and retail customers➡ Reduced costs by implementing additions/changes to the online shopping cart➡ Increased individual attention and reduced response time to customers

New York City Metropolitan Area

➡ Managed scheduling, meetings, and phone communications for cosmetics executive ➡ Prepared documents and correspondence, organized and prioritized tasks, and supported all aspects of day-to-day operations➡ Led a complete organizational transformation of the executive’s office resulting in increased productivity➡ Learned all facets of the business and gained executive’s full confidence based on exemplary performance

New York City Metropolitan Area

Leveraged previous marketing, administrative and new media experience to help a variety of companies in a freelance or contract capacity. Duties included marketing, PR, web design, website maintenance, event planning, and budget management Representative engagements:➡ Elle Magazine: Managed Ad Sales | Streamlined workflow for the Retail Credits Editor | Performed research and wrote copy➡ Condé Nast: Assisted directors with managing budgets and planning events➡ AOL Time Warner: Provided administrative support to various departments over a 12-month period.