Ivy Si Email & Phone Number

澳門特別行政區

• Providing professional and warm service to each Sands Club members.• Fully understanding all promotions, products, restaurants etc. knowledges and recommend the most appropriate ones for guests.• Developing potential guests and maintain long-term loyalty relationship.• Making comprehensive plan to guest and keep up with social & company news for answering guests' inquiries.• Dealing with daily clerical works and efficiently complete tasks.

澳門特別行政區

• Providing professional and warm tele-service, enthusiastic answering all enquiries called from each Sands Club member.• Assisting Casino sales and guests to create room bookings, as well as controlling the room block in order to avoid over-booking.• Resvoling Casino room settlement charges.Efficiently communicating with other departments to assist in process with room issues.

Macau

• Reasonable assigning room cleaning tasks for floor supervisors and attendances• Managing each floors item supplement and organize monthly supplement report.• Assisting Executive Housekeeper to hold shift breifing.• Highlighting daily important in-house guests for attandances and resolving all emergancies.• Handling all relative clerial work and reporting daily room status to Executive housekeeper.

澳門特別行政區

• Assisting to prepare lecture materials and academic events.• Answering college student's question and recieve related application.• Creating academic posters and artworks.• Deliverying paper documents between departments

澳門特別行政區

• Creating artwork and prepare presentation PPT.• Meeting and communicate with clients for understanding their needs and guarantee the final products fulfill requirement.

Bachelor'S Degree, Communication

High School Diploma, 理科

Activities and Societies: Class Activities Officer