Ivy Staley, Mba Email & Phone Number

Warner Robins, Georgia, United States

United States

Cordele, Georgia

Manage and oversee multifamily housing complex. Receive, screen, and process applications. Complete tenant certifications and annual recerts. Complete quarterly unit inspections. Coordinate and supervise maintenance repairs/projects and unit turns. Collect and enter rent into ICAM/Yardi. Process bank deposits. Maintain net receivables and payables. Collect and submit bids, invoices, and purchase orders. Process delinquencies and/or execute eviction process. Maintain resident files. Handle compliance discrepancies. Enforce company rules and regulations for property. Market vacant units. Coordinate resident relations activities and meetings. Maintain office admin and manage leasing office.

Cordele, Georgia

Manage and oversee property management company with a portfolio of approximately 110 scattered site residential properties. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling projects. Work directly with Director of Asset Management, Sr. Accountant, Construction Manager, HUD, and vendors/contractors daily to maintain property preservation projects, resident relations, and AR/AP ledgers. Responsible for managing vendor relationships, which includes recruiting/hiring vendors/contractors; ensuring that all invoices are accurate and submitted for timely payment. Oversee all accounting transactions and ensure all rents and fees are posted, collected, and deposited daily. Provides lease administration and services. Responsible for all property management and office operations: processing and screening new applicants, marketing and leasing vacant properties, conducting routine inspections (move-in. move-out, HUD, and property preservation), overseeing make-ready repair and maintenance projects, enforcing lease agreements and policies, weekly financial reporting, data analysis of market rent rates determining increase, maintain annual lease renewals, etc.

Greater Atlanta Area

Manage and oversee operations, maintenance, administration, and improvement of residential properties. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling projects. Work directly with Project Managers, R&M Director, Service Techs, and vendors/contractors to coordinate day-to-day scheduling and dispatching of service requests. Track service request and maintenance work performed in appropriate systems and ensure completion/close out in a timely manner. Conducts research to answer technical administrative questions. Compile quarterly accruals for project managers. Effective manage off the market residential property repairs to ensure that they are ready to be inspected for relisting and occupation in a timely fashion. Performs routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining electronic files, and providing information to callers.

Greater Atlanta Area

Assisted as a part of a team of administrators for a growing Real Estate/ Property Management Firm. Provided support to the organization’s project manager throughout project’s life cycle. Conducted effective needs analysis for complex rehab budgeting projects. Identified key functional issues and implements rehab budget/spending process improvements, increasing profitability and productivity. Delivered detailed data analysis, research, reporting, and documentation. Established and maintained an electronic filing system necessary for recordkeeping. Assisted project manager in creating new documentation strategies and organized online filing system.

Atlanta, Georgia

Provided administrative support and customer service for Real Estate/ Property Management Firm in a high volume call center environment. Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing leasing information to callers. Reviewed and resolved customer complaints. Implemented effective solutions for clients in a timely manner and related marketing information to prospective residents. Identified key functional issues and helped develop process improvements. Managed calendar and appointments for housing consultants and management. .

Cordele, Georgia

Conducted various financial transactions, demonstrating excellent managerial, customer service, and banking skills. Performed routine product demonstrations to ensure customer knowledge of available financial products and features. Reviewed and resolved customer issues and complaints to ensure 100% customer satisfaction. Provided effective solutions for clients in a timely manner. -Achieved a 97% teller balancing average; recognized for highest degree of accuracy with the fastest processing time within the branch.

Cordele, Georgia

Patient Access RepresentativeInterviewed patients and managed patient accounts to ensure accurate up-to-date patient demographic information for proper patient billing, collection, and copays. Resolved customer billing discrepancies, which required close collaboration with the finance department and hospital administration. Ensured payments of services by verifying eligibility with the patient’s insurance provider or working out financing options.Patient Registration ClerkLed a high performance clerical team in a 24/7 patient registration department. Oversaw in-patient and outpatient registration, verified insurance coverage eligibility. Ensured appropriate storage and retrieval of confidential records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Enforced safety and maintained Occupational Safety and Health Administration (OSHA) logs.

Mba, Human Resource Management

Bs, Technical Management

Associate Of Science (As), Business Administration And Management, General