Iwona Walkiewicz Email & Phone Number

Warszawa, Woj. Mazowieckie, Polska

User Access Management & JML Process: Managed user access requests for new joiners, role changes, and departures, ensuring compliance with the Least Privilege Access principle and working closely with HR, IT, and managers for timely processing.Security & Compliance: Controlled access to systems, deactivated accounts for departing employees, and ensured adherence to security policies to prevent unauthorized access and minimize risks.Support, Training & Automation: Provided troubleshooting support for access issues, delivered employee training on system usage and security best practices, and automated routine tasks with PowerShell to enhance system efficiency and stability.

Warszawa, Woj. Mazowieckie, Polska

Technical Support & Issue Resolution: Provided first-line support to bank clients via phone, chat, and email, resolving system access, connectivity, hardware, and software issues to minimize downtime and improve productivity.User Account & Access Management: Managed user accounts and permissions in Active Directory, ensuring compliance with security protocols while tracking incidents and requests in ServiceNow for accurate documentation and timely escalation.Collaboration & Service Continuity: Worked with cross-functional teams to resolve technical issues, enhance service delivery, and minimize system downtime, ensuring continuous access to critical tools and resources.

Warszawa, Woj. Mazowieckie, Polska

• responsibilities: testing and analysis oflaboratory experiments for students, preparetechnical documentation and research statistics• purchase and warehouse management, basedon the analyses carried out: preparingdocumentation for tasks, negotiations with salesrepresentatives

Łódź I Okolice

• physical and chemical analysis - drawingconclusions• proposing changes and productimprovements, ensuring constant quality• preparing documentation of products

Magister Inżynier (Mgr Inż.), Technologia Leków I Środków Ochrony Roślin

Inżynier (Inż.), Biotechnology