Jon Passmore
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Jon Passmore Email & Phone Number

Customer Service / Technical Support / Contact Improvement
Location: Austin, Texas, United States 6 work roles 2 schools
1 work email found @tea.state.tx.us LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email j****@tea.state.tx.us
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Role
Customer Service / Technical Support / Contact Improvement
Location
Austin, Texas, United States

Who is Jon Passmore? Overview

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Quick answer

Jon Passmore is listed as Customer Service / Technical Support / Contact Improvement based in Austin, Texas, United States. AeroLeads shows a work email signal at tea.state.tx.us and a matched LinkedIn profile for Jon Passmore.

Jon Passmore previously worked as Ads Risk Analyst at Aditi Staffing Contracted To Facebook and Application Support Specialist at Texas Education Agency. Jon Passmore holds Analytical Writing, 3.5 from Tvi Of New Mexico.

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{first}.{last}@tea.state.tx.us
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Profile bio

About Jon Passmore

Jon Passmore is a Customer Service / Technical Support / Contact Improvement.

Listed skills include Leadership, Customer Experience, Website Development, Help Desk Support, and 32 others.

6 roles

Jon Passmore work experience

A career timeline built from the work history available for this profile.

Ads Risk Analyst

Aditi Staffing Contracted To Facebook

Austin, Tx

· Manually reviewing content that advertisers post to determine policy compliance. Identify trends in content being reviewed to help develop automation and refine policy. Cross-team communication of developing policy necessitated by market trends. Account level determination of adherence to best practices. Rapid analysis and distillation of advertiser intent, and structuring procedure to improve categorization.· Image review for violations such as alcohol, nudity, and graphic violence. based on an ever developing policy constantly being developed based on trends we encountered,· Moved to Malicious Ads Impressions tewam after two months. Tagging ads and accounts for degrees of violation of policy, trustworthiness of business practices, and tone they lend to the Facebook brand and environment.· Review of landing pages , both on and offsite, checking contact information, account history, and feedback to determine what action should be taken to maintain user trust.· Debate of review criteria, and intent of advertisements, in the context of the target audience, the internet at large, and global cultures.· Documentation of trends in violations, and issues of categorization, both to serve public taste and as advocate for the advertiser and their medium.· Our team served also as Impressions to guide the further development of computerized analysis and AI targeting of specific ad types.

Nov 2015 - Apr 2016

Application Support Specialist

1701 North Congress, Austin, Tx

Customer Service Representative Level III, positioned with Information Technology Services – State Educator Data Systems as Texas Education Agency Login Application Support. Worked closely with Educator Certification Online Systems and Computer Access teams in an initiative to improve public experience in interactions with the state agency through the creation and expansion of a new customer service and helpdesk department, selected to fill a role of consultation on customer service center operations policy and procedure.Answering public questions regarding certification process according to Texas legal code, and assisting with TEA site navigation and application access for user self service.Public and internal support for implementation and integration of new secure login system, TEAL, and documentation and troubleshooting of related emerging software compatibility and permissions issues. Developed training materials and team resources, working in issue and solution documentation, and working to create an unprecedented knowledge base for both internal and external use. Collaborating with several different TEA divisions to create accurate resources and standardized processes for public presentation.

Jul 2014 - May 2015

Performance Supervisor

Ienergizer Of Texas

Austin, Texas Area

In this position I oversaw two developmental teams of 18 customer support agents, tracking contact metrics, and coaching individual team members to improve overall performance. Contacts were in regards to a major MMORPG release, and handled through phone, chat, and email. During this game release we integrated the implementation of a new software to help track customer satisfaction and emerging issues.

Nov 2013 - Jun 2014

Customer Service / Technical Support

Assisted customers in working with cPanel, MySQL, and FTP. Troubleshooting for errors with Apache, Exim,, and various CMS softwares.

Sep 2012 - Sep 2013

Customer Experience

Troubleshooting issues with PC and console games, assisting with account management and billing, reporting developing issues, and training of other team members. Served as last line of customer facing support, and oversaw the release of four years of the complete Electronic Arts portolio of titles.

Aug 2008 - Jun 2012

Build Tech

Austin, Tx

Kitting, Build, and troubleshooting of desktop PCs. Oversaw smal team collating and organizing incoming PC components, and refurbish and rebuild of specialized systems.

Mar 2008 - Aug 2008
2 education records

Jon Passmore education

Analytical Writing, 3.5

Tvi Of New Mexico

High School, English, Technical And Architectural Drafting, Fine Arts History

Santa Fe Isd, Santa Fe, Tx

Activities and Societies: Academic Decathalon, Chess Club founding member, Engineering and Physics Club

FAQ

Frequently asked questions about Jon Passmore

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What is Jon Passmore's role at their current company?

Jon Passmore is listed as Customer Service / Technical Support / Contact Improvement.

What is Jon Passmore's email address?

AeroLeads has found 1 work email signal at @tea.state.tx.us for Jon Passmore.

Where is Jon Passmore based?

Jon Passmore is based in Austin, Texas, United States.

What companies has Jon Passmore worked for?

Jon Passmore has worked for Aditi Staffing Contracted To Facebook, Texas Education Agency, Ienergizer Of Texas, Hostgator.Com, and Electronic Arts.

How can I contact Jon Passmore?

You can use AeroLeads to view verified contact signals for Jon Passmore, including work email, phone, and LinkedIn data when available.

What schools did Jon Passmore attend?

Jon Passmore holds Analytical Writing, 3.5 from Tvi Of New Mexico.

What skills is Jon Passmore known for?

Jon Passmore is listed with skills including Leadership, Customer Experience, Website Development, Help Desk Support, Specifications, Computer Hardware, User Experience, and Dns.

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