Izak Fathari Email & Phone Number

Jakarta, Indonesia

Customer Support Coordinator handles customer inquiries and resolves issues to ensure satisfaction. They provide information, troubleshoot problems, and coordinate solutions across various channels, aiming to enhance customer experience and maintain service standards.• Maintaining a positive and professional attitude toward customers• Promptly responding to inquiries• Communicating with customers through various channels• Handling and solving issues• Keeping records of customer interactions, comments andcomplaints• Ensure customer satisfaction

Jakarta, Indonesia

Fare Load Analyst manages and updates accurate fare information in a company's database. They ensure pricing data integrity, resolve discrepancies, and collaborate with teams to implement pricing strategies effectively.• Analyzing Cases• Brainstorming with the clients• Revalidating documents• Inputting data to our internal system• Communicating with our third-parties• Reporting issues