**Inventory Control and Quality Assurance Data Analyst**- Track quality metrics and create visuals using Excel functions (vlookups, pivot tables, pivot charts) to identify inventory defect origins for 60+ defects per week.- Engage senior leadership to devise 2 or more weekly actions to reduce defects by 10%.- Analyze large-scale inventory datasets using SQL and Python to create graphs to visualize data trends.- Enhanced coaching processes and quality error tracking, saving 2 hours per week in reporting time.- Led weekly presentations with 5+ operations managers, identifying common quality errors and cutting training time from 3 days to 1 day saving $12,960 per cohort in training costs.- Partnered with managers on quality calls, escalated equipment issues, conducted bin inspections and addressed safety violations reducing defects by 27% and saving $258,673 in operational costs the following quarter after hire date.**Learning Ambassador** - Trained over 30 associates and area managers under Inbound Receive process paths.- Coached groups of 6+ associates in a class-setting pertaining to Inbound standard work resulting in an improvement in quality by 15%.- Utilized PowerPoint to present Amazon safety procedures to groups of 6+ associates reducing training time by 1 hour per group.- Onboarded 3 new associates each week by educating and ensuring adherence regarding Amazon policies.- Supported associates by answering questions, validating concerns and escalating barriers to leadership.

**Quality Assurance Lab Technician**- Supervised 4 mid-shift associates to ensure proper adherence to standard work and report progress to leadership.- Trained and mentored 4 new associates each month to properly use equipment, software and computers, resulting in an employee retention improvement of 25%.- Partnered with leadership to develop and maintain employee productivity metrics for CEO.- Functionally tested 125 electronical devices per week including smart phones, tablets and routers, improving quality assurance by 10%.- Inspected 12 electronic smart devices per pallet containing 200+ units for quality assurance resulting in a 15% improvement in quality assurance as a value-added reseller (VAR).

**Business Manager**- Grew small business gardening business from 4 clients to 16 (300% increase) part-time while attending university.- Provided lawn care services such mowing grass, trimming trees/planters, removing shrubbery, etc.- Nourished long-term relationships among clients with weekly communication regarding their lawn-care needs and landscaping projects.- Hired and trained an assistant reducing workload by 25%.- Learned how to manage a small business by ordering parts, maintaining equipment, delegating tasks, etc.