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Jose Alejandro Martinez Email & Phone Number
WFO and WFE Application Consultant
at
Five9
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
WFO and WFE Application Consultant
Location
Chula Vista, California, United States
Company size
Who is Jose Alejandro Martinez? Overview
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Quick answer
Jose Alejandro Martinez is listed as WFO and WFE Application Consultant at Five9, a company with 2950 employees, based in Chula Vista, California, United States. AeroLeads shows a matched LinkedIn profile for Jose Alejandro Martinez.
Jose Alejandro Martinez previously worked as WFO/WFE Application Consultant at Five9 and Workforce Optimization Consultant & Trainer at Avaya. Jose Alejandro Martinez holds Bachelor Of Engineering - Be, Electrical, Electronic And Communications Engineering Technology/Technician from Universidad Distrital Francisco José De Caldas.
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Five9
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Profile bio
About Jose Alejandro Martinez
WFO & WFM Consultant and trainer, with a large experience working as a WFO/WFE Consultant in different projects in South America, Central America and Caribbean with WFO, WFM, WFE, Verint since 2011. Previouly I worked with NICE systems products during almost 9 years. I have participated in different training cycles with NICE, Avaya and Verint and I have obtained several certifications of these platforms.I have developed the skills for helping the customers to improve the experience with their workforce to take the best results in their companies; different recognition from the customers can to certificate it. My technical and operational analysis skills and my strong ability to work in team have allowed me to work as a SME (Subject Matter Expert) for Avaya during last years with excellent results.Knowledge and experience with Avaya WFM, Avaya WFO, NICE Recording, AES, Avaya Contact Analyzer, Call Management System.Senior Consultant and Trainer for technologies above mentioned.
Current workplace
Jose Alejandro Martinez's current company
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Five9
6 roles
Jose Alejandro Martinez work experience
A career timeline built from the work history available for this profile.
Wfo/Wfe Application Consultant
Current
Apr 2024 - Present
Workforce Optimization Consultant & Trainer
I work as an external professional consultant for Avaya in Latin America and Caribbean, I have participated in several projects for Avaya in these regions. I deliver professional services for implementation tasks, consultant and Training with Avaya WFO, Avaya WFM, the new Avaya IX WFE (Verint OEM), Call Management System, and Contact Analyzer. My main.
Aug 2018 - Apr 2024
Wfo-Wfm Technical Consultant - Latin America And Caribbean
I work for APS (Avaya Professional Services) team in CALA,Implementing and supporting Avaya Aura WFO Solutions, additional I work as a consultor and trainer for WFM and WFO implementation for our customers in Latin America. Several experience working in large implementations across CALA for Contact Centers, Banks and others.I have several trainings and.
Jul 2011 - Jul 2018
Ingeniero De Comunicaciones
Technical Leader for recording solutionsNICE Implementation and support.Nice Perform Certified 2009, 2010.
Feb 2007 - Jun 2011
Ingeniero De Soporte
Support and implementation about NICE platforms and ESNA Technologies Solution, Unified Communications.
Jun 2003 - Feb 2007
1 education record
Jose Alejandro Martinez education
FAQ
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What company does Jose Alejandro Martinez work for?
Jose Alejandro Martinez works for Five9.
What is Jose Alejandro Martinez's role at Five9?
Jose Alejandro Martinez is listed as WFO and WFE Application Consultant at Five9.
Where is Jose Alejandro Martinez based?
Jose Alejandro Martinez is based in Chula Vista, California, United States while working with Five9.
What companies has Jose Alejandro Martinez worked for?
Jose Alejandro Martinez has worked for Five9, Avaya, Axede, and Apice S.A..
How can I contact Jose Alejandro Martinez?
You can use AeroLeads to view verified contact signals for Jose Alejandro Martinez at Five9, including work email, phone, and LinkedIn data when available.
What schools did Jose Alejandro Martinez attend?
Jose Alejandro Martinez holds Bachelor Of Engineering - Be, Electrical, Electronic And Communications Engineering Technology/Technician from Universidad Distrital Francisco José De Caldas.
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