J. Andre Wright Email & Phone Number

United States

I supported business growth by overseeing the management of 1,500 machines nationwide and optimizing operational efficiency. I led a team in streamlining machine operations and maintenance, ensuring consistent performance and reliability, resulting in enhanced customer satisfaction and a boost in overall productivity. In addition to this, I spearheaded procurement and shipping efforts, collaborating directly with the manufacturer on shipping and product enhancement. As a result, our inventory management practices were optimized, leading to a 30% reduction in downtime and timely maintenance and repair. I played a key role in enhancing operational efficiency by overseeing the hiring and continuous training of technicians across all markets. This helped to ensure that our team was always up-to-date with the latest technology and equipment, and that they were able to provide exceptional service to our teams.

Washington, Dc

Coordinate and support facilities projects, manage equipment programs, collaborate with cross-functional teams, monitor project progress, maintain documentation, serve as the point of contact for all facilities-related inquiries, and contribute to process improvements for a regional portfolio of locations.

Washington, Dc

I oversaw the management of a portfolio of academic and administrative properties covering an area of 150,000 sq ft and ensured efficient lease administration. In order to enhance the student experience, I initiated building condition assessments which resulted in two successful residential hall renovations and regular annual maintenance upgrades. I worked towards fostering collaboration and seamless integration of facilities and operations with university departments, providing timely and effective support to a campus community of over 800 students and faculty. Additionally, I developed and maintained a system to track progress for campus readiness, which enabled data-driven decision-making during residential transitions.

Washington D.C. Metro Area

I manage campus resources to maintain dynamic and comfortable environments for The George Washington University's academic, athletic, residential, and outdoor facilities. I also perform lease administration and help address facilities and development projects in leased commercial properties.

As the Property Manager at Avenue 5 Residential, I led a team of 7 to optimize operations for a mixed-use property with 318 units. I provided financial and operational reports to ownership stakeholders weekly and monthly. Through strategic improvements, events, and outreach initiatives, I was able to increase rent by 12% and improve renewal rates.

Washington D.C. Metro Area

During my tenure, I led training sessions on a proprietary software platform to help new Congressional clients improve their proficiency and user experience, collaborating with others to develop and refine a suite of training materials such as class outlines, guides, and client resources, specifically tailored for the Constituent Gateway CSS. I provided essential configuration and ongoing post-implementation support to new client offices, ensuring seamless integration and user satisfaction. Additionally, I managed content management system maintenance and support operations for 22 government clients, ensuring optimal system performance and user efficiency.

Washington, Dc

I helped to create an electronic offsite storage process for Fannie Mae staff, ensuring data integrity and compliance. Also, I developed SharePoint surveys, document repositories, calendars, and intranet pages for Compliance and Ethics. I reported on policies and procedures maintenance across 11 divisions.

Washington, Dc

During my time as a contractor for the Federal Trade Commission in Washington, DC, I led the testing, remediation, and reporting of application compatibility to ensure the success of a crucial enterprise-wide operating system upgrade. Additionally, I conducted research and developed a proposal for implementing an enterprise tablet pilot program within the division. I also created user-friendly software training materials, installation guides, and technical documentation to facilitate smooth application upgrades. Moreover, I proactively executed critical security upgrades, employing risk management analysis to ensure the integrity and safety of applications utilized by the onboarding and security divisions.

United States

As an intern at the Division of Information Technology for the Federal Deposit Insurance Corporation, I managed 25 commercial financial software and systems. I also conducted in-depth research on corporate applications and tested and researched corporate applications for a corporation-wide operating system upgrade.

Ba, Information Technology

Activities and Societies: Alpha Phi Alpha Fraternity, Inc - Nu Beta ChapterInformation Technology Student

Education record