I am an energetic and experienced leader driven towards team efficiencies and quality performance utilizing data, systems and training focused on exceptional customer/client satisfaction promoting growth and improving business models. I leverage my leadership skills, medical management knowledge, Information Technology (IT), Information Systems (IS), Information Management (IM) skills to improve or build sound business solutions.My years of healthcare management experience include; Prescription Claims Reimbursement Manager for CVS Health where I successfully improved team operations and implemented various processes that enhance compliance and customer satisfaction. As the Medicare Operations Enrollment/Eligibility/Billing Manager with Conifer Health Solutions I was actively involvement in Star rating initiatives, call center activities, member wellness outreach initiatives, statistical and metrics reporting that improved the Medicare plan operations throughout the enterprise. I was formerly the Enrollment Production Manager at TriWest Healthcare Alliance leading a highly successful team that exceeded government compliance standards. My years of healthcare management experience also include; project management, Information Technology (IT), Data/Statistics analysis, Information Systems (IS), and Healthcare Administration would make me a valued member of any team.I am a motivated management professional and have significantly contributed to the success of every organization. My management experience, team approach and work ethic made me a valuable manager and resource for implementing and managing people, resources, activities and systems in the performance of the mission. As a Director, Manager, Supervisor, and Leader I have been able to motivate staff to enhance customer satisfaction and promote teamwork throughout my career.I would welcome the opportunity to discuss how my skills would benefit your team.Sincerely, Jim Baird