Jonathan Berke Email & Phone Number

United States

Redmond, Washington, Us

Seattle, Wa, Us

Seattle, Wa, Us

Ownership of a labor forecasting model used to allocate a multi-billion dollar annual budget - managing a team of four including data scientists and decision scientists:Work closely with senior leadership in operations/retail and finance to align on weekly labor targets, then work with analytics partners to deliver the most accurate labor forecasts down to the store, day, and quarter-hour level.Collaborate with IT teams to implement technical solutions in the labor model and align on product roadmaps spanning years out.Partner with product, engineering, and deployment teams to support business cases that bring greater fidelity to the labor model, as well as incorporate any product, equipment, or process innovation. Drive strategy and continuous improvement in the labor forecasting and modeling space through storytelling with data and presenting to senior leadership.Manage retail-facing Tableau dashboards with operational insights into labor management, hours of operation optimization, and staffing optimization.Attend open forums with all retail leadership (thousands of people) to act as a subject matter expert on labor modeling and generation, answering questions live.

Seattle, Wa, Us

Worked closely with leaders in analytics, finance, operations/retail, and IT to drive improvements in the labor forecasting and modeling space:Leveraged machine learning techniques to improve labor forecasting through aggressive outlier management and automated manual processes.Created and standardized an approach to optimize store hours of operations.Curated unique data sets to feed dashboards, driving operational decision-making.Met regularly with finance to ensure operational accountability in labor usage and identify compliance opportunities.Trained retail leaders on how to use a new labor system, supported inquiries around labor forecasts.Aligned with IT on technical solutions and configurations for the labor model.Tools used: Python, PySpark, SQL, R, Alteryx, Databricks, Office Suite (Excel, Powerpoint)

Oversaw data collection and analysis to ensure data-driven decision making.Engaged in strategy with executives to show how machine learning and AI could bolster the company's value propositions.Managed the business model and plan, including financial modeling, using various online platforms.Developed and delivered investment pitches, raising over $1M in capital. Completed various ad-hoc research projects in marketing, investment, order fulfillment, and more.

Used Stata to merge and manage data sets from Afro barometer surveys. Collaborated weekly with peers, graduate students, and faculty sponsor.

Completed independent projects to facilitate the research process; adhered to strict deadlines. Prepared slides from research for presentations, workshops, and undergraduate courses.

Designed studies with graduate students and faculty; gained IRB approval. Ran participants, organized and analyzed data, and interpreted results to present to faculty.

Marlborough, Ma, Us

Oversaw the entire front line area including cashiers, self-checkout machines, and the membership desk and food court. Responsible for managing employees' lunch breaks, answering the phone, and dealing with all customer service issues. Worked directly with senior management. Awarded employee of the month September 2009.

Marlborough, Ma, Us

As well as being a cashier, I provided customer service at self-checkout machines, collected shopping carts, and worked on special assignments from management. Awarded employee of the month, September 2009.

Master’S Degree, Economics

Bachelor'S Degree, Economics

Bachelor'S Degree, Psychology

Minor, Mathematics

Professional And Continuing Education Certificate, Data Science