Jennyfer D. Email & Phone Number

Geneva, Ge, Ch

Support to the sales and renewal teams by providing quotes, evaluations keys and handling all administrative requirements for prospects and customers liaising with other teams.Process purchase orders, generate invoices, and deliver license keysAct as a safeguard to the business processes in place and proactively improve business processesKeep Salesforce data always up to date and accurateMaintain a high success rate both on time to close and close won ratio for subscription renewals

Geneva, Switzerland

As part of my new responsibilities, I have created a meeting satisfaction survey for both of our properties to have feedback from our clients and improve. With Salesforce CRM as our main tool for our day-to-day operations, I strengthened my skills on the Sales Cloud. I have used the pandemic (as we have less events) to work on a list of best practices that we can apply to our Salesforce org to improve our data quality and to make our way of working more efficient.

Genève, Canton De Genève, Suisse

Ensure the sale of conference space and facilities in both hotels in accordance with the establishment’s sales strategies to maximize revenue Stay informed of market trends in order to adapt offers and optimize sales Responsible of negotiating, performing site inspections and signing contracts from 10 rooms or more with or without an event

Geneva Area, Switzerland

Using Salesforce CRM data, I was able to create a matrix to optimize sales and revenue during congresses periods. I welcomed and organized a lot of small to large group stays which really increased my project management skills.

Mont-Tremblant, Quebec, Canada

Manage and assist reception, concierge, luggage and standard teams Give an Opera PMS training to all the reception employeesPrepare customer reports (arrivals, VIP, complaints...) and present them to the management dailyManage inventory and overbooking in the absence of the revenue manager

Geneva Area, Switzerland

Manage individual and group bookingsIncrease / decrease rates and inventory on distribution channels Update the revenue report daily to present it to managementAssist the revenue manager in the implementation of an automatic interface

Geneva Area, Switzerland

Ottawa, Canada Area

Boisbriand, Quebec, Canada

Boisbriand, Quebec, Canada

Hotel Revenue Management Certificate, Hotel/Motel Administration/Management

Diplôme D'Études Secondaires