Jesse Gallagher Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Lexington, Ky, Us

Provided IT support to multiple clients across a range of business sectors with an emphasis on aligning clients with industry best practices and standardizations.•Primary Engineer for a range of clients in multiple verticals•Perform “IT Manager” functions for clients to include documentation, technology consulting, incident review, project planning, vendor assistance, future IT Planning and budgeting•Use Business Analytics to identify trends and issues within client networks and implement solutions to gain efficiencies•Assist in discovering and implementing new solutions to optimize client networks and end-user experience•Ensure proposed technical solutions meet client’s business objectives•Perform Technical Assessments to ensure clients are aligned with industry best practices and standards to reduce risk to the client’s organization.•Provide technical direction and Incident Management for Remote Systems Engineering Team assisting client networks.• Top-level resource for incident resolution across multiple clients. To include, switching, routing, firewalls, servers, storage, backup solutions, and security policies.

North Charleston, South Carolina, Us

Technician on the service desk in support of the Integrated Shipboard Network System (ISNS) for the US Navy Fleet under SPAWAR PMW-160. This includes both software and hardware support for Windows Server 2003 and 2008 as well as Alcatel layer 2 and 3 switches and Cisco routers.

Provided direct computer support to the Navy Warfare Development Command StaffWork with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations. Performs installation, maintenance, testing, evaluating, and repairing computer and communication devicesWork with the Development and Sys Admin teams to ensure that patches are applied and OS/server updates are completed appropriately and successfullyAssist with the patching, installation, and testing of software Manage ongoing system maintenance and network configurationResponsible for workstation configurations, deployment and administration, router and switch installation/configuration, installing and configuring special applicationsAssist with the integration, creating, modifying, and deploying Group Policy Objects, PKI infrastructure, and cross-domain configuration.Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; make clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Managing the operations and maintenance of the security of the overall information systems networkMaintain a standalone network for updates and patches which is used to scan and check media resources coming into the command.SIPR PKI LRA

Houston, Texas, Us

Install and configure new PCs for all Navy and Marine Corps customers.Troubleshoot, repair, and diagnoses correct end-user, hardware, and software issues through remote connection or in person,Troubleshoot network connectivity issues, inventory control, ordering and returning parts. Assisted with Local Element Electronic Key Management System (EKMS) equipment.Assisted with managing Local Element EKMS account Communications Security (COMSEC) inventory, KEYMAT (keying material) and Controlled Crypto Items (CCI).Assisted in the base wide installation of UPS replacement batteries and faulty units.Use of Active Directory to create, disable, modify and troubleshoot user, machine, and security group errors.Troubleshoot customers MS Exchanges accountsUse Databases/system tools used: Remedy, ADAEO and QuickWay to track and manage trouble tickets.

Glen Allen, Va, Us

Install and configure new PCs for all Navy and Marine Corps customers.Troubleshoot, repair, and diagnoses correct end-user, hardware, and software issues through remote connection or in person,Troubleshoot network connectivity issues, inventory control, ordering and returning parts. Assisted with Local Element Electronic Key Management System (EKMS) equipment.Assisted with managing Local Element EKMS account Communications Security (COMSEC) inventory, KEYMAT (keying material) and Controlled Crypto Items (CCI).Assisted in the base wide installation of UPS replacement batteries and faulty units.Use of Active Directory to create, disable, modify and troubleshoot user, machine, and security group errors.Troubleshoot customers MS Exchanges accountsUse Databases/system tools used: Remedy, ADAEO and QuickWay to track and manage trouble tickets.

Oversee all personnel, in charge of installation and repair of all commercial and residential landscape projects. Responsible for the coordination of resources, counting, verifying and database filing all daily sales data, weekly inventories, and personnel scheduling, material and equipmentLAN Administrator; Responsible for maintenance of the local LAN with 10 users and 14 assets.Maintained File Server running Windows Server 2003 to include: Updating, Patching, Creating User Accounts and Security Groups.Implemented and maintained Group Policy, Firewall, and Intrusion Prevention policies. Maintaining and updating office computers and peripheral equipment to include onsite troubleshooting of Internet connectivity issues.Manage network client accounts to include establishment and disestablishment of systems and mail accounts.Configures PC’s for Network access, Desktop Applications, Internet Access, Virus protection and other services as requiredOversee the planning, development, implementation, operation, tracking and documentation of programs, and procedures, processes and policies governing the use of systems and networksProvide various levels of staff training in Microsoft Office Applications and computer and Internet usage

Washington, Dc, Us

Perform as the Task Leader maintaining both NIPR and SIPR networks with 500+ users and 600+ assets. Assisted in the Command wide Information Assurance (IA) training verificationMessage Traffic administrator for Navy Regional Enterprise Messaging System (NREMS) Assist in the resolution of system-related user problems by analyzing information, presenting resolution alternatives and coordinating systems and operational changes as appropriate.Develop technical requirements for new or modified applications in the analysis of incidents.

Washington, Dc, Us

Network and LAN administration and security •CJTF-76 NIPR, NIPR, SIPR, CENTRIX, and MWR networks•Administrator for 200 Assets and 150 end-users•Created and maintained user account and security policiesUse and administration of various COMSEC devices such as; CYZ-10 and KIV-7•Provided troubleshooting capability, user instruction, and installation of ARMY RF and SATCOM devicesMultiband Inter/Intra Team Radio (MBITR) AN/PRC-148, FALCON II AN/PRC-117 radios .•Provided Video Teleconferences (VTC) and communication support VTC support, setup, management, hardware installation, and system configuration•Alternate Electronic Key Management System Local Element Material Holder •Secure Telephone Equipment and Key cards.•Configures PC’s for Network access, Desktop Applications, Internet Access, Virus protection, and other services as required•Assist in the resolution of system-related user problems by analyzing information, presenting resolution alternatives, and coordinating systems and operational changes as appropriate.

Bachelor'S Degree, Bs In Information Technology—Security

Associate'S Degree, Computer Studies