Assistant General Manager
CurrentManage payroll (keeping in line with company payroll goals)Workload assessment, planning and delegating assignments for weeks in advance.Support in opening multiple old navy stores in the long island and Queens district.Manage and execute product merchandising through implementation of plan-o-grams and maps with PowerPoint.Training employees on all things related to the business.Analyze field merchandising reporting and Myinsight reporting. Comparing performance of store metrics and individual department metrics to last year performance and explore areas of improvement.Conducted customer needs assessments to identify preferences, consistently driving store profitability.Built and sustained customer-focused store cultures to facilitate a pleasant shopping experience.Managed store operations with key-holding responsibility, opened and closed multiple stores.Pull top programs from previous week to gain visual perspective of what is selling the most. Utilize weekly stack and magic dashboard to gain deep insight into what drives the business. Using these tools to dig into Medallia, sales, payroll, hiring and retention to compare store business with district and the market (sales comp, conversion, SOT, AT, UPT, AUR, NRCC etc…Utilize Instock tool to pull and replenish programs that are selling on the salesfloor.Applied KPI knowledge to make strategic decisions that led to exceeding sales goals.Broke down and interpreted sales and inventory reports to better understand and identify product performance. Managed/trained my team of 30+ employees on loyalty, card performance, merchandising, mannequin and window outfitting, customer experience and sales reporting.Assessed CB4 program to better understand product performance and enhance visibility to improve product sell-through.Coordinated weekly walkthroughs and assessments with AM, GM and senior leads. Number 1 in district for credit card conversion.
