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J. Michael Ray Email & Phone Number

Customer Service Manager at RJ Matthews Company
Location: Greater Cleveland, United States, United States 4 work roles 2 schools
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Role
Customer Service Manager at RJ Matthews Company
Location
Greater Cleveland, United States, United States

Who is J. Michael Ray? Overview

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Quick answer

J. Michael Ray is listed as Customer Service Manager at RJ Matthews Company based in Greater Cleveland, United States, United States. AeroLeads shows a matched LinkedIn profile for J. Michael Ray.

J. Michael Ray previously worked as Customer Service Manager at Rj Matthews Company and Call Center Manager at Paragon Health Associates, Llc. J. Michael Ray holds Master'S Coursework, Sociology, 3.1 from The University Of Akron.

Profile bio

About J. Michael Ray

J. Michael Ray is a Customer Service Manager at RJ Matthews Company.

4 roles

J. Michael Ray work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Massillon, OH

Supervision of staffPerformance reportingProcess developmentCustomer relationsCall monitoringQCScheduling

Jun 2015 - Nov 2019

Call Center Manager

Akron, OH

Oversight of daily operations Project & process developmentSupervision of a team of scheduling staffAssist with front-line work when volume requiredOperational Enhancements/QCPerformance Reporting

Sep 2013 - Jun 2014

Program Results Supervisor

Incept Corporation

North Canton, OH

Supervision and oversight of daily workshift operationsDevelopment of operational formatsAnalysis & performance reporting (trending)Process developmentOperations

Oct 2012 - Sep 2013

Customer Service Director

North Canton, OH

Oversight of daily operationsTrend analysis & reportingProject & process developmentPolicy review & implementationStaff development & trainingResolving escalated customer situationsPerformance evaluations

Sep 2008 - Jun 2012
2 education records

J. Michael Ray education

Master'S Coursework, Sociology, 3.1

Activities and Societies: member of Alpha Kappa Delta (academic fraternity)

FAQ

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What is J. Michael Ray's role at their current company?

J. Michael Ray is listed as Customer Service Manager at RJ Matthews Company.

Where is J. Michael Ray based?

J. Michael Ray is based in Greater Cleveland, United States, United States.

What companies has J. Michael Ray worked for?

J. Michael Ray has worked for Rj Matthews Company, Paragon Health Associates, Llc, Incept Corporation, and Arthur Middleton Capital Holdings.

How can I contact J. Michael Ray?

You can use AeroLeads to view verified contact signals for J. Michael Ray, including work email, phone, and LinkedIn data when available.

What schools did J. Michael Ray attend?

J. Michael Ray holds Master'S Coursework, Sociology, 3.1 from The University Of Akron.

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