J. Michael Ray

J. Michael Ray Email and Phone Number

Customer Service Manager at RJ Matthews Company
J. Michael Ray's Location
Greater Cleveland, United States
About J. Michael Ray

J. Michael Ray is a Customer Service Manager at RJ Matthews Company.

J. Michael Ray's Current Company Details

Customer Service Manager at RJ Matthews Company
J. Michael Ray Work Experience Details
  • Rj Matthews Company
    Customer Service Manager
    Rj Matthews Company Jun 2015 - Nov 2019
    Massillon, Oh
    Supervision of staffPerformance reportingProcess developmentCustomer relationsCall monitoringQCScheduling
    View
  • Paragon Health Associates, Llc
    Call Center Manager
    Paragon Health Associates, Llc Sep 2013 - Jun 2014
    Akron, Oh
    Oversight of daily operations Project & process developmentSupervision of a team of scheduling staffAssist with front-line work when volume requiredOperational Enhancements/QCPerformance Reporting
    View
  • Incept Corporation
    Program Results Supervisor
    Incept Corporation Oct 2012 - Sep 2013
    North Canton, Oh
    Supervision and oversight of daily workshift operationsDevelopment of operational formatsAnalysis & performance reporting (trending)Process developmentOperations
  • Arthur Middleton Capital Holdings
    Customer Service Director
    Arthur Middleton Capital Holdings Sep 2008 - Jun 2012
    North Canton, Oh
    Oversight of daily operationsTrend analysis & reportingProject & process developmentPolicy review & implementationStaff development & trainingResolving escalated customer situationsPerformance evaluations
    View

J. Michael Ray Education Details

Frequently Asked Questions about J. Michael Ray

What is J. Michael Ray's role at the current company?

J. Michael Ray's current role is Customer Service Manager at RJ Matthews Company.

What schools did J. Michael Ray attend?

J. Michael Ray attended The University Of Akron, The University Of Akron.

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