J O

J O Email and Phone Number

Scrum Master @ CDW
Toronto, ON, CA
J O's Location
Toronto, Ontario, Canada, Canada
About J O

Passionate and Experienced Senior Business Analyst and Certified Scrum Master with a remarkable track record of 10 years in demanding IT settings. Skilled in adapting to changing business requirements and priorities effectively. Possesses extensive knowledge in evaluating operational aspects and employing functional analysis techniques tailored to various business scales. Proficient in quantitative analysis, undertaking analytical projects, generating business reports, and driving process, product, service and software improvements through data analysis. 10 years’ experience with data modeling, data management, data visualization, data analysis and data analytics. Hands-on experience writing and reading advanced SQL queries independently. 10 years’ experience with ERP System Implementation, ERP System Configuration, ERP Modules and ERP Integration. Superior analytical skills and attention to detail. Possess excellent time management, estimation capabilities and ability to perform several tasks and projects concurrently. Possess the ability to work independently, manage time and take ownership of deliverables. Possess leadership and decision-making skills. Possess strong interpersonal skills in dealing with people at all levels of the organization, and from a variety of disciplines. Possess Excellent written and verbal communication skills. Quick learner of new technologies and procedures. Possess a Strong Knowledge of Ms Visio, Agile methodologies, BPMN and Business Analysis concepts. Possess the ability to complete Business Specifications, Functional Specification, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents.

J O's Current Company Details
CDW

Cdw

View
Scrum Master
Toronto, ON, CA
Website:
cdw.com
Employees:
18045
J O Work Experience Details
  • Cdw
    Scrum Master
    Cdw
    Toronto, On, Ca
  • Appcentrica, An Eviden Business
    Senior Business Analyst/Product Manager
    Appcentrica, An Eviden Business Jul 2022 - Present
    Toronto, Ontario, Canada
    Project Summary Senior Business Analyst on the Product Project Team that Led the implementation of Workday ERP – Human Capital Management System, Financial Management System and Workforce Planning and Analytics for Toyota Credit Canada Inc (TCCI) replacing Legacy System IBM AS 400.Built Customized Business Applications, Implemented System Integration Services and Provided IT Consulting Solutions to Toyota Credit Canada Inc (TCCI) to improve the efficiency of Toyota Credit Canada Inc's Day to Day Operations for all departments.● Orchestrated the successful deployment of Workday ERP system, collaborating with cross-functional teams and stakeholders to define project scope, objectives, and timelines.● Conducted in-depth interviews with business units to gather and document detailed business requirements, ensuring alignment with Workday capabilities and best practices.● Used Balsamiq and Lucid Chart in Creating and Developing High Quality Wireframes, Prototypes and Mockups for the Applications Powered by Workday● Created and optimized complex SQL queries to extract, transform, and analyze data from relational databases● Designed and executed SQL queries to generate custom reports tailored to specific business requirements● Built complex queries using SQL within Microsoft Access to retrieve and analyze data from multiple tables● Developed test plans and test cases, conducted thorough testing, and coordinated user acceptance testing (UAT) to validate system functionality and reliability.● Collaborated with change management teams to ensure smooth transitions, mitigate resistance, and facilitate organizational change in response to Workday implementation.● Oversaw the integration of Workday with other systems and applications, ensuring seamless data flow and business continuity.● Utilized Workday reporting tools to create customized reports and dashboards, empowering decision-makers with real-time insights into HR, finance, and other areas.
  • Scotiabank
    Senior Business Analyst
    Scotiabank Oct 2019 - Jul 2022
    Toronto, Ontario, Canada
    Project SummaryLed a Product Project Team in the Implementation of Microsoft Power BI and Azure Cloud across Retail Banking and Insurance Channels. Successful Implementation of Microsoft Power BI and Azure Cloud enabled End Users Namely – Financial Advisors and Branch Managers to increase their Sales Revenue KPIs.● Used JIRA and Confluence on daily basis to Document and Manage Requirements in the form of User Stories, Track Team's Progress and Tasks during Sprints etc● Worked closely with Azure architects and developers to define the scope, objectives, and success criteria for cloud-based Advice Plus Navigator Application project● Produced documentation and training materials to support the adoption of Azure cloud services within the organization, promoting best practices and governance● Leveraged scripting to create custom solutions for data extraction, transformation, and loading (ETL), resulting in 25% improvement in data processing time● Designed and implemented automated test scripts using Selenium to enhance software testing procedures and minimize human error● Utilized scripting for log analysis and reporting, generating actionable insights for performance optimization and troubleshooting which increased efficiency by 30%.● Assisted Product Owner with creating Product Backlog in the form of Features/Epics broken down into clear and concise User Stories prioritized by highest customer value● Used Apache Hive to Query Data stored in Various Databases● Conducted UAT for Advice Plus Navigator Application, validating that it met business objectives and compliance standards● Used Ms Visio to Create and Develop detailed level Business Process Maps to facilitate requirements gathering, gap analysis, Improvement of Business Processes and for training use.● Collaborated with Azure DevOps teams to define user stories and acceptance criteria, ensuring that cloud-based applications met business and regulatory requirements.
  • Reliance Home Comfort
    Agile Business Analyst/Scrum Master
    Reliance Home Comfort Jan 2018 - Oct 2019
    Toronto, Canada Area
    Project Summary Led a cross-functional team in the successful implementation of Oracle ERP for Reliance Home Comfort.● Conducted in-depth analysis of business processes and user requirements to align Oracle ERP customization with organizational needs● Documented detailed functional and technical specifications for Oracle ERP modules● Worked closely with Oracle consultants and developers to configure ERP modules such as Financial Management, Procurement, Risk Management, Supply Chain Management, Enterprise Performance Management, Customer Relationship Management, Human Resources and ERP Analytics to meet specific business requirements.● Used Balsamiq and Lucid Chart in Creating and Developing High Quality Wireframes, Prototypes and Mockups for the Applications Powered by Oracle● Oversaw customization efforts and ensured they complied with industry best practices● Developed and executed data migration strategies, ensuring smooth transfer of legacy data into the Oracle ERP system● Created compelling and interactive data visualizations, dashboards, and reports in Tableau to convey complex information effectively● Developed interactive and user-friendly dashboards in Tableau, enabling stakeholders to gain insights and make data-driven decisions● Conducted data validation and reconciliation to maintain data integrity● Conducted post-implementation reviews to assess the impact of Oracle ERP on business operations and identify opportunities for further optimization● Facilitated Scrum events - sprint planning, daily scrums, sprint reviews and sprint retrospectives. ● Performed Demos for the Shippable Product Increment that was developed during the end of each Sprint i.e., 3-4 Features presented for each Demo● Used JIRA and Confluence from Atlassian Suite on daily basis to Document and Manage Requirements in the form of User Stories, Track Team's Progress and Tasks during Sprints etc
  • Itsp Inc.
    Business Analyst/Scrum Master
    Itsp Inc. Aug 2016 - Jan 2018
    Toronto, Canada Area
    Project SummaryBusiness Analyst on the Vendor Side that Implemented integrated business applications, application development, and system integration services, as well as IT consulting solutions for Small Medium Sized Enterprises using Microsoft Dynamics 365 Finance ERP based on Agile Scrum Methodology Framework● Oversaw the seamless migration of legacy data into the new Microsoft Dynamics 365 Finance system● Utilized Microsoft Access to transform and clean raw data, ensuring data quality for analysis and reporting● Generated custom reports and visualizations in Microsoft Access, presenting data insights to stakeholders effectively● Developed and executed test plans, including User Acceptance Testing to validate system functionality● Identified and addressed defects and discrepancies during the testing phase● Developed and maintained automation scripts to streamline system provisioning, configuration, and deployment processes, reducing manual effort by 40%● Conducted regular code reviews and frequently collaborated with Developers to ensure the reliability and scalability of automated solutions● Implemented change management strategies to ease employee adoption of the new ERP system● Provided ongoing support and maintenance for the ERP system, including bug fixes and enhancements● Leveraged Microsoft Dynamics SCM's reporting capabilities to generate insights and actionable recommendations● Developed custom reports and dashboards to meet specific business requirements● Managed Client-Vendor relationships, contracts, and service-level agreements● Conducted cost-benefit analyses to assess the ROI of the Microsoft Dynamics ERP implementation, tracking cost savings and operational improvements● Maintained comprehensive project documentation, including project charters, risk assessments, and status reports● Used JIRA and Confluence to Document and Manage Requirements in the form of User Stories, Track Team's Progress and Tasks during Sprints
  • Bell
    Business Analyst
    Bell May 2013 - Aug 2016
    Toronto, Canada Area
    Project SummaryLed the successful implementation of SAP S/4HANA Cloud for finance ERP system, resulting in improved financial processes and data accuracy.● Proficiently managed data files within SAP S/4HANA Cloud for finance ERP, ensuring data accuracy and integrity ● Conducted data extraction, transformation, and loading (ETL) processes to ensure smooth data flow● Performed data reconciliation activities to identify discrepancies and discrepancies between financial data sets● Developed and executed reconciliation procedures to ensure financial data consistency and compliance● Conducted in-depth business analysis to understand and document finance-related requirements● Collaborated with stakeholders to gather, analyze, and prioritize business requirements● Leveraged MS Excel to extract, clean, and analyze financial data from SAP S/4HANA Cloud ● Produced timely and accurate financial reports, dashboards, and KPIs to support management in decision-making processes● Created visually appealing and easy-to-understand charts, graphs, and pivot tables in MS Excel to present financial data effectively● Utilized data analytics tools and techniques to extract meaningful insights from financial data● Presented data-driven recommendations to support strategic financial decisions● Utilized SQL to extract and aggregate data from diverse sources, enabling the generation of comprehensive reports and analysis ● Designed and executed SQL queries to generate custom reports tailored to specific business requirements● Built complex queries using SQL within Microsoft Access to retrieve and analyze data from multiple tables● Explored and utilized various data sources, classifications, and structures to extract meaningful information for reporting and analysis● Maintained a deep understanding of all primary data sources, their structures, and classifications relevant to the ERP implementation● Used Apache Hive to Query Data stored in Various Databases

J O Education Details

Frequently Asked Questions about J O

What company does J O work for?

J O works for Cdw

What is J O's role at the current company?

J O's current role is Scrum Master.

What schools did J O attend?

J O attended York University.

Who are J O's colleagues?

J O's colleagues are David Stuart, Alec Burns, Shawn Winkle, Herbert Arenas-Grube, Luis Sacarello, Jasmin Grullon, Sharon Devlin.

Not the J O you were looking for?

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    Greater Toronto Area, Canada
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    Ecommerce, Amazon Specialist @ Airway Surgical | Amazon 3P & 1P Vendor Central Strategist, Big-Box Marketplace Services (Amz, Walmart, Costco)
    Greater Ottawa Metropolitan Area
    3
    gmail.com, mezzi.com, airwaysurgical.ca
  • J O.

    Product Manager
    Toronto, On
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