Joseph "Patrick" Connors Jr. Email & Phone Number

Allentown, Pennsylvania, United States

Whitehall, PA

Ensure satisfactory daily operations of the Academy, including: opening, closing, and efficiency of front desk, faculty, and administration while compiling with all company and academy policies. Keep high morale and energy in the academy at all times. Ensure students, faculty, and staff comply with all school policies. Review all reporting figures monthly.

Greater Central PA Area

• Recruited into this role to drive business sales within and outside retail locations, acquire and maintain customers by facilitating and conducting all aspects of the sales process while bringing a high level of.
• Tasked with training, coaching and mentoring Victra sales representatives inside 19 retail locations to meet monthly sales quotas by selling a full range of telecommunications products and services to small and.
• Generated daily, weekly & monthly sales, operations and training reporting
• Responsible for both the Philadelphia and Central PA markets

PA, NJ, & NY

• Delivered on client field expectations with overall district leadership and responsibility for Client Program effectiveness and client/customer satisfaction. Utilizing strong operational, performance management and.
• Tasked with hiring, training, coaching and motivating Marketsource sales representatives inside Target Mobile’s retail locations
• Provide exceptional support to build relationships, credibility and trust in order to exceed client expectations
• Guided up to 28 locations 80+ direct reports throughout PA & NJ to meet and exceed operational and sales goals and guest experience expectations

PA, NJ & DE

Propelled brand launch in the U.S., delivering strategic leadership with a focus on profitability, performance, and customer relations. Effectively recruited, trained, retained, and managed high-performance teams for each store. Enhanced team performance with regards to sales growth and client satisfaction specifically in the wireless electronics space.Key.

PA

Oversaw operations at five stores across the northeast PA district. Transformed an unorganized group of stores into a thriving unit by innovating and implementing strategic plans for operations, sales, staffing, training, and coaching. Instilled a dual focus on sales growth and customer service.Key Accomplishments: ► Drove consistency among all stores and.

PA & NJ

Spearheaded regional sales and territory growth for up to 23 stores across PA, shifting focus to specific stores as needed for organizational goal achievement. Handled employee training, sales cycle leadership, relationship building, customer relations, KPI tracking, and strategic planning, continuously innovating and implementing initiatives to boost the.

PA

Managed daily store operations, including sales, customer service, staffing, training, marketing, budgeting, inventory control, and talent management for up to 3 locations and up to 30 employees with an emphasis on productivity, efficiency, and performance.Key Accomplishments: ► Increased sales and optimized customer service by effectively coaching and.

Bachelor Of Science, Marketing

Associate Of Arts, Business Administration