Supported brand excellence by leading, coaching and training franchisees in all aspects of business. Protect integrity of the brand by teaching and measuring performance in areas including but not limited to product quality, customer service, cleanliness, and profitability•Commit to brand success by being a strong business coach in all areas of sales, profitability, and brand standards•Monitor and ensure accountabilities for all aspects of store operations•Enforce brand compliance in all standard operating procedures•Build sales and profits through operational standards and compliance•Communicate, train, and encourage sales building activities•Train and support technological and culinary rollouts•Remain actively involved in any location that is inconsistent with the company vision or expectations•Meet or exceed company sales and profit expectations at district and store level while maintaining standards in all areas•Meet or exceed monthly Key Performance Indicator (KPI) metrics all levels•Drive profitability at district and unit levels through direct management of strategic initiatives•Utilize and respond to home Office support team and resources to drive results throughout the day • Ensure Dickey's operational standards are followed in each locationInterpret sales and P&L data to develop monthly/weekly/daily/per shift plans with the Owner Operator to achieve sales and check count goals•Resolve operational deficiencies if applicable in a timely manner•Prepare meticulous post-audit reports outlining all deficiencies and any deviation from the company standards; provides intuitive information in post-audit meetings•Create action plans for correcting deficiencies•Discuss and follow up on action plans providing regular updates to Operational Leadership•Complete follow up visits as necessary to ensure all previously found deficiencies are resolved•75% US Travel-East, Central and West Coasts

Bay 3 Q.C. Inspector.