• Recruit and facilitate training for up to 160 student leader volunteers to support the success of instructor-student co-lead model within the Undergraduate Transition Seminars program• Supervise 4 student assistants by strategizing recruitment, retention, outreach, and event planning initiatives to support seminar student leaders• Develop and maintain assessment tools to measure growth, belonging, community building, and skill development of student leaders in program• Coordinate with campus partners to promote institutional knowledge and best practices within student leader team to ensure successful mentoring and transition efforts with new students

• Supervised and supported 3 - 4 teaching artists and an intern by assigning projects, managing classroom workshops, and approving curriculum and materials under assigned budget• Engaged K-12 educators, administrators, and community partners through monthly newsletters, conferences, emailing campaigns, and personalized workshops to increase participation and access to media arts education to meet department goals and grant requirements• Curated films and develop study guides and resources using Utah State Core Curriculum Standards to supplement in class learning for K-12 students and promote media literacy• Collaborated with Marketing Team to develop WordPress webpages, design flyers and screening guides, and strategize social media campaigns to increase outreach and awareness for UTFC’s media education programming

• Managed 6-10 faculty-led programs a year by collaborating with faculty, processingstudent applications, communicating with international partners, and creating andinitiating marketing and promotions• Advised College of Humanities students one-on-one on over 500 program options andworked closely with academic advisors to ensure course credit approval and studentsuccess throughout program participation• Engaged returned students and students interested in international opportunitiesthrough events and programming as Re-Entry Team lead, such as the Global UProgram, Returned Student Social, and Language Exchange Partner program with a$1,100 team budget• Expanded marketing strategies and projects with a Marketing Team of 3 to increasestudent participation in Learning Abroad programs, such as a Social Media Influencerprogram and an Affordable Programs page

• Guided clients, ages 16-25, to help prepare them for the transition from mental healthand substance abuse program to independent living• Initiated check-ins and conversations with clients on academic, financial, personal,and professional goals via a coaching approach to ensure success after programgraduation• Implemented and assessed behavior interventions requested by therapists to supportclient progression in program via established goals• Supported retention efforts by hosting social events that promoted relationshipbuilding to help develop community and trust between clients and mentor

• Communicated with students during daily walk-in hours and by providing monthlyfunding presentations and pre-departure information sessions to clarify the processand help students know what to expect for their next steps• Organized outreach activities and events to promote the benefits of internationalexperiences throughout campus• Initiated scholarship review process for Director by screening applicants, creatingdossiers, and updating recipient database• Oversaw office website content, social media, and monthly e-newsletter to increasestudent awareness of study abroad opportunities, such as marketing the newly created Planning Scholarship to increase applicant numbers

• Taught K-12 English Language Learners by developing lessons and using workbooksto increase language proficiency• Worked with parents and students to develop individualized learning outcomes toincrease student success• Conducted individual and small group tutoring sessions for SAT Reading and TOEFLto help develop test-taking skills• Assessed student language acquisition and learning through weekly check-ins andmini quizzes to identify areas of improvement

• Prepared for the 2016 National Consortium for Teaching about Asia (NCTA)Summer Literature Workshop by emailing literature teachers in all 50 states,communicating with participants, and assembling learning materials• Promoted EASC events and activities, along with East Asian related news, viaFacebook and Twitter to engage university and community populations• Designed EASC promotional flyers and logos using Adobe InDesign and Illustrator tosupport programs organized by the Outreach Coordinator to help increase attendanceand participation• Served as volunteer lead for Korea Night by communicating with student clubs andorganizing layout to increase attendee participation and flow

• Executed PR and SEO/Marketing projects with Vice President and third-party firmsto increase organization’s visibility• Led NSHSS Ambassador Program by communicating with international and domesticmembers about expectations and opportunities to increase connection to NSHSS andmaintain student to student pipeline• Managed social media posts and promotions via Facebook, Twitter, Tumblr,Instagram, LinkedIn, and Hootsuite to increase awareness of organization andcommunicate with potential, current, and past members• Assisted the IT Manager to construct and organize organization’s monthly enewsletterand update website content using Umbraco

• Educated students, parents, and educators about the benefits of becoming an NSHSSmember via email, phone, and college fair conferences like MACAC to supportannual membership goalsJ. Williams – Resume 3• Implemented marketing and communication initiatives aimed at educators andcounselors as assigned by the Director of Educator Outreach to promote organizationand build high school network• Researched prospective university partners and organized participant profiles for thesociety’s Stockholm University Nobel Week 2014 to support the Director ofUniversity Relations in networking and partner initiatives• Maintained data associated with member profiles in a high call volume environment

• Exhibited excellent customer service by assisting guests with questions and giving product information and participating in company events like Baby First Halloween and Christmas Demo tables• Processed and executed online ship-to-home and site-to-store order in accordance to company's SOP to meet daily metrics• Maintained cash drawers while completing transactions efficiently and effectively in fast-paced retail environment• Contributed to achieving the store’s daily metrics by upselling add-ons and protection services

• Prepared English lesson plans and reviewed activity schedules for cultural excursionsfor the Fall 2013 Japanese university exchange students to ensure a positive experience and strengthen sister city relationships• Promoted JASG’s events and programming by constructing seasonal newsletters, designing flyers, and planning upcoming events that were marketed through social media, WordPress, magazines, local newspapers, and online news sources• Supported the organization by aiding individual members and associate organizations when needed and attending organization’s board meetings to record minutes• Applied for and researched various grants to support funding for JapanFest 2013 and engaged members and community for silent auction donations for the annual gala