James M. Email and Phone Number
James M. work email
- Valid
James M. personal email
As an Account Executive at Theta Lake, I help partners and clients navigate the security and compliance challenges of unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions. With over 3 years of experience in the cloud services industry, I have a deep understanding of the regulatory and technical best practices for various use cases and platforms, such as mobile capture, team chat, and audio/video meetings.I also leverage my background in customer success and professional services to deliver software as a service (SaaS) solutions that meet the needs and expectations of my customers, from SMB to enterprise. Whether it is email archiving, DMARC deployment, or financial services product specialization, I have the skills and knowledge to support and enable the full SaaS life cycle, from discovery to post-deployment. My goal is to ensure that my customers achieve ROI while adhering to the highest standards of communication security and compliance.
Theta Lake
View- Website:
- thetalake.com
- Employees:
- 26
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Account ExecutiveTheta Lake May 2023 - PresentBelfast Metropolitan AreaUnified communications are everywhere, and so are security and compliance gaps. I work with partners and clients to ease the pain of adopting or transforming their UCAAS choices. There are a lot of solutions out there, but the key is finding one that fits your needs and is non-disruptive. You don't need to go all out and try to find a one-size-fits-all offering. Bit by bit, this will help shape a more robust approach to changing communications and regulation adherence. Deep understanding of the… Show more Unified communications are everywhere, and so are security and compliance gaps. I work with partners and clients to ease the pain of adopting or transforming their UCAAS choices. There are a lot of solutions out there, but the key is finding one that fits your needs and is non-disruptive. You don't need to go all out and try to find a one-size-fits-all offering. Bit by bit, this will help shape a more robust approach to changing communications and regulation adherence. Deep understanding of the regulatory and day-to-day technical best practices in the UCAAS space. Mobile capture, team chat, meetings with audio/video, or in-meeting chat? I'm here to help you achieve ROI while achieving regulatory compliance. Show less -
Senior Customer Success ManagerTheta Lake Mar 2022 - PresentYou just adopted a*nother SAAS platform. There's no reason why you need to go it alone. I can understand the use case and have deployed and supported it many times over. SAAS—the clue is in the name. I believe in offering software as a service as if it were my own. Support and success go hand in hand for me, and you should expect the same. -
Professional Services ConsultantProofpoint Apr 2021 - Apr 2022Belfast, Northern Ireland, United KingdomIf you're not part of the solution, you're part of the problem. That's DMARC. Deliverability is important for many reasons, whether you're starting an online business or have an established household name. You should consider what you spew out before expecting others to consume it. Did I send it? Or did any other linked 3rd, 4th, or 5th party cloud solution send it on my behalf? Legitimise your senders and assure your audience. I don't know about you, but if mail comes from a recognized and… Show more If you're not part of the solution, you're part of the problem. That's DMARC. Deliverability is important for many reasons, whether you're starting an online business or have an established household name. You should consider what you spew out before expecting others to consume it. Did I send it? Or did any other linked 3rd, 4th, or 5th party cloud solution send it on my behalf? Legitimise your senders and assure your audience. I don't know about you, but if mail comes from a recognized and credible sender, it will be received with (sometimes semi-open) arms. content-dependent Show less -
Social Selling Account ManagerProofpoint Feb 2020 - Apr 2021Belfast, Northern Ireland, United KingdomSocial selling compliance, what can I say? It's overlooked but often considered by financial regulators. Empower your people to provide value to the consumer and generate revenue for the company, but never forget that some people don't follow the rules. -
Product Services SpecialistProofpoint Sep 2017 - Feb 2020Belfast, United KingdomI knew the product, your use case and why you needed that next feature/improvement. I lived it day to day, was empathetic to your pain points and championed the solutions in roadmap. -
Digital Threat Surveillance Analyst InternProofpoint Jan 2017 - Jan 2018Belfast, United KingdomWith my wonderful team, we laid the technical groundwork for a Domain-based product that assists organizations in identifying and mitigating risks. -
Administrative AssistantSouthern Health & Social Care Trust Sep 2011 - Jan 2017Craigavon
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AdministratorNorthern Ireland Electricity Networks (Nie Networks) Mar 2011 - Sep 2011CraigavonAnalysis, review, and production of detailed site maps for Commercial and residential works relating to the installation and upgrading of essential electrical infrastructure. -
English Second Language TeacherUlster University Feb 2010 - Apr 2010Győr-Moson-SopronLearning, teaching, understanding, and excelling. Both Teachers and Students can follow these values and begin to follow a path to positive change. Whether it's English as a Second Language or Maths as an Alien concept (Maths came later in life for me), we can all learn from and teach others to benefit the greater good. English language teaching within a prominent Hungarian Grammar and primary School - responsible for the curriculum of 4-18 year-olds in achieving proficiency in English as a… Show more Learning, teaching, understanding, and excelling. Both Teachers and Students can follow these values and begin to follow a path to positive change. Whether it's English as a Second Language or Maths as an Alien concept (Maths came later in life for me), we can all learn from and teach others to benefit the greater good. English language teaching within a prominent Hungarian Grammar and primary School - responsible for the curriculum of 4-18 year-olds in achieving proficiency in English as a Second Language. Show less -
Administrative AssistantNorthern Ireland Civil Service Jul 2008 - Jul 2009Belfast, United KingdomMeticulous review and confirmation of physical data for Digitization.
James M. Education Details
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Merit -
Southern Regional CollegeDistinction
Frequently Asked Questions about James M.
What company does James M. work for?
James M. works for Theta Lake
What is James M.'s role at the current company?
James M.'s current role is Account Executive.
What is James M.'s email address?
James M.'s email address is ja****@****ake.com
What schools did James M. attend?
James M. attended Ulster University, Southern Regional College, Ulster University.
Who are James M.'s colleagues?
James M.'s colleagues are Daniel Nelis, Jack Gallagher, Alaina Diapaul, Isobel Williams, Htet Win, Tonya Severance, Jason Howell.
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