James M.

James M. Email and Phone Number

Account Executive @ Theta Lake
santa barbara, california, united states
James M.'s Location
Belfast Metropolitan Area, United Kingdom
James M.'s Contact Details

James M. work email

James M. personal email

n/a
About James M.

As an Account Executive at Theta Lake, I help partners and clients navigate the security and compliance challenges of unified communications as a service (UCaaS) and contact center as a service (CCaaS) solutions. With over 3 years of experience in the cloud services industry, I have a deep understanding of the regulatory and technical best practices for various use cases and platforms, such as mobile capture, team chat, and audio/video meetings.I also leverage my background in customer success and professional services to deliver software as a service (SaaS) solutions that meet the needs and expectations of my customers, from SMB to enterprise. Whether it is email archiving, DMARC deployment, or financial services product specialization, I have the skills and knowledge to support and enable the full SaaS life cycle, from discovery to post-deployment. My goal is to ensure that my customers achieve ROI while adhering to the highest standards of communication security and compliance.

James M.'s Current Company Details
Theta Lake

Theta Lake

View
Account Executive
santa barbara, california, united states
Website:
thetalake.com
Employees:
26
James M. Work Experience Details
  • Theta Lake
    Account Executive
    Theta Lake May 2023 - Present
    Belfast Metropolitan Area
    Unified communications are everywhere, and so are security and compliance gaps. I work with partners and clients to ease the pain of adopting or transforming their UCAAS choices. There are a lot of solutions out there, but the key is finding one that fits your needs and is non-disruptive. You don't need to go all out and try to find a one-size-fits-all offering. Bit by bit, this will help shape a more robust approach to changing communications and regulation adherence. Deep understanding of the… Show more Unified communications are everywhere, and so are security and compliance gaps. I work with partners and clients to ease the pain of adopting or transforming their UCAAS choices. There are a lot of solutions out there, but the key is finding one that fits your needs and is non-disruptive. You don't need to go all out and try to find a one-size-fits-all offering. Bit by bit, this will help shape a more robust approach to changing communications and regulation adherence. Deep understanding of the regulatory and day-to-day technical best practices in the UCAAS space. Mobile capture, team chat, meetings with audio/video, or in-meeting chat? I'm here to help you achieve ROI while achieving regulatory compliance. Show less
  • Theta Lake
    Senior Customer Success Manager
    Theta Lake Mar 2022 - Present
    You just adopted a*nother SAAS platform. There's no reason why you need to go it alone. I can understand the use case and have deployed and supported it many times over. SAAS—the clue is in the name. I believe in offering software as a service as if it were my own. Support and success go hand in hand for me, and you should expect the same.
  • Proofpoint
    Professional Services Consultant
    Proofpoint Apr 2021 - Apr 2022
    Belfast, Northern Ireland, United Kingdom
    If you're not part of the solution, you're part of the problem. That's DMARC. Deliverability is important for many reasons, whether you're starting an online business or have an established household name. You should consider what you spew out before expecting others to consume it. Did I send it? Or did any other linked 3rd, 4th, or 5th party cloud solution send it on my behalf? Legitimise your senders and assure your audience. I don't know about you, but if mail comes from a recognized and… Show more If you're not part of the solution, you're part of the problem. That's DMARC. Deliverability is important for many reasons, whether you're starting an online business or have an established household name. You should consider what you spew out before expecting others to consume it. Did I send it? Or did any other linked 3rd, 4th, or 5th party cloud solution send it on my behalf? Legitimise your senders and assure your audience. I don't know about you, but if mail comes from a recognized and credible sender, it will be received with (sometimes semi-open) arms. content-dependent Show less
  • Proofpoint
    Social Selling Account Manager
    Proofpoint Feb 2020 - Apr 2021
    Belfast, Northern Ireland, United Kingdom
    Social selling compliance, what can I say? It's overlooked but often considered by financial regulators. Empower your people to provide value to the consumer and generate revenue for the company, but never forget that some people don't follow the rules.
  • Proofpoint
    Product Services Specialist
    Proofpoint Sep 2017 - Feb 2020
    Belfast, United Kingdom
    I knew the product, your use case and why you needed that next feature/improvement. I lived it day to day, was empathetic to your pain points and championed the solutions in roadmap.
  • Proofpoint
    Digital Threat Surveillance Analyst Intern
    Proofpoint Jan 2017 - Jan 2018
    Belfast, United Kingdom
    With my wonderful team, we laid the technical groundwork for a Domain-based product that assists organizations in identifying and mitigating risks.
  • Southern Health & Social Care Trust
    Administrative Assistant
    Southern Health & Social Care Trust Sep 2011 - Jan 2017
    Craigavon
  • Northern Ireland Electricity Networks (Nie Networks)
    Administrator
    Northern Ireland Electricity Networks (Nie Networks) Mar 2011 - Sep 2011
    Craigavon
    Analysis, review, and production of detailed site maps for Commercial and residential works relating to the installation and upgrading of essential electrical infrastructure.
  • Ulster University
    English Second Language Teacher
    Ulster University Feb 2010 - Apr 2010
    Győr-Moson-Sopron
    Learning, teaching, understanding, and excelling. Both Teachers and Students can follow these values and begin to follow a path to positive change. Whether it's English as a Second Language or Maths as an Alien concept (Maths came later in life for me), we can all learn from and teach others to benefit the greater good. English language teaching within a prominent Hungarian Grammar and primary School - responsible for the curriculum of 4-18 year-olds in achieving proficiency in English as a… Show more Learning, teaching, understanding, and excelling. Both Teachers and Students can follow these values and begin to follow a path to positive change. Whether it's English as a Second Language or Maths as an Alien concept (Maths came later in life for me), we can all learn from and teach others to benefit the greater good. English language teaching within a prominent Hungarian Grammar and primary School - responsible for the curriculum of 4-18 year-olds in achieving proficiency in English as a Second Language. Show less
  • Northern Ireland Civil Service
    Administrative Assistant
    Northern Ireland Civil Service Jul 2008 - Jul 2009
    Belfast, United Kingdom
    Meticulous review and confirmation of physical data for Digitization.

James M. Education Details

Frequently Asked Questions about James M.

What company does James M. work for?

James M. works for Theta Lake

What is James M.'s role at the current company?

James M.'s current role is Account Executive.

What is James M.'s email address?

James M.'s email address is ja****@****ake.com

What schools did James M. attend?

James M. attended Ulster University, Southern Regional College, Ulster University.

Who are James M.'s colleagues?

James M.'s colleagues are Daniel Nelis, Jack Gallagher, Alaina Diapaul, Isobel Williams, Htet Win, Tonya Severance, Jason Howell.

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