Jace Norton Email & Phone Number

Bothell, Wa, Us

•Processed over 100 leasing applications and resident inquiries per week, resulting in 500 leases signed for the 2024-2025 school year•Developed and implemented marketing strategies, posting on social media 5 times a week, which significantly boosted occupancy and increased the average likes from 5 to 40 per post•Led property tours of 30-50 prospective residents, building relationships and clearly communicating lease terms, driving a substantial increase in signed leases

•Managed departmental social media, posting multiple times per week, increasing follower engagement and enhancing communication with 300+ residents•Supervised RA training sessions with a staff of 10 RAs, improving their readiness and strengthening their overall team performance to better support over 300 residents

•Planned and organized numerous events each quarter, fostering a healthy and vibrant community atmosphere that encouraged resident engagement and connection•Reached out to 37+ residents for regular check-ins, ensuring smoother acclimation to campus life and improving resident satisfaction

Washington, United States

•Assisted General Manager (GM) in managing a team of 30 employees•Trained and coached new staff totaling 11 employees•Enforced compliance with company policies and procedures•Created weekly schedules, reaching out to staff regarding coverage concerns and to manage availability•Managed POS system, increased sales numbers by creating rapport with customers whenever possible