Oversee company operations and thought leadership for operations and business development initiatives. Spearhead process development and drive communication, efficiency, and transparency. Interface with clients and provide service and software solutions for their unique needs. Serve as Product Owner to develop requirements and UI / UX for custom software development. Manage and implement marketing initiatives and lead creative development. Drive quality and excellence through efficient and conscientious project management.

Ignitor Labs is the leading provider of interactive, online training tools for technical equipment and services industries with a focus on equipment manufacturers, technical service agencies, and foodservice chains alike.Planning, direction and execution of online learning products for technical equipment and services industries. Hire, train and manage internal and remote creative talent including instructional designers, creatives and content developers. Management of full product life cycle from project scope through final deliverables, ranging in value from $6,500 performance support tools to $35,000 in-depth, foundational, interactive training modules.• Spearheaded the re-branding of the company, aligned with strategic re-design of the business. • Developed core messaging, brand artwork, and re-development of company website leading development of content, copy, and management of outside marketing firm. • Restructured content estimating process to improve margins from 22% to over 40%• Optimized product development process reducing delivery time by 40% increasing departmental efficiency from 80% to over 91%.• Cultivated client relationships serving as the primary, client-facing lead during content development. • Developed 2 new product offerings, expanding market and channel coverage, reducing barrier to entry cost by 80% and increasing margins to 45% with existing staffing levels. • Led as Product Owner and Scrum-master, and integrated strategic project objectives with management of daily team tasks using Jira and other project management software.• Enhanced strategic initiatives through detailed financial analysis and project management acumen to flip product mix improving P&L results.

Manage, direct, and execute the conversion of engineering files into 3D workspace for online training and performance support products. Schedule, review and set performance expectations for regular and part-time/intern developers. Conduct quality assurance checks and maintain standards. Video creation, capture, editing and motion graphics as needed for multimedia promotion and demonstration.• Established and managed standardization of texture library to increase quality and consistency, and reduce development time by 15%.• Developed internal virtual lighting system using IES profiles to increase render quality and further reduce development time. • Increased efficiency by creating standardized file structure and organization allowing greater agility and cross-development within the department and increasing responsiveness.

Layout and design responsibilities of solo projects as well as coordination of team projects. Management and service of multiple client accounts. Operation and monitoring of digital output printing. Develop and maintain online resources and web presence through established CMS. • Led an initiative that increase brand awareness through creative direct mail campaigns.• Improved customer UX of main point-of-sale website by implementing support resources.• Streamlined inventory management reducing waste by 8%.• Reduced costs 5% by standardizing material offerings on quick-turn projects.

Design, layout and asset creation for client and internal marketing materials. Prepress preparation to maximize quality of final products on digital color, spot and 4-color process printing. Consultation with clients to maximize impact within a given budget.• Management of projects from concept through completion, including coordination of sublet vendors and in-house services. • Consultation and project support for clients, including pre-press checks. • Organization and execution of production pipeline to ensure efficient project turn-around.

Design and layout of printed pieces ranging from business stationary to catalogs and advertising / promotional pieces. Performed pre-press duties to ensure correct color balance and separation of four color press jobs.

Tutor and troubleshoot with students and faculty of The Illinois Institute of Art (Schaumburg) in the areas of 3D modeling and development, lighting, cinematography, and animation. Critique and critical review of traditional 2D layout, design, illustration and animation.

Design and layout of educational support materials. Graphical asset creation, photo manipulation, digital painting and illustration. Worked directly with the Director of Marketing and Product Development to co-develop and illustrate the Ginormous brand large-format coloring books.