Jace Costa Email & Phone Number

Houston, Texas, United States

Silver Spring, Maryland, United States

• Evaluated risk components of insurance policies, applied underwriting standards to approve or reject coverage
• Monitored and analyzed the cash inflows and outflows to ensure fiscal responsibility
• Prepared detailed cash flow reports for presentation to key stakeholders and business leaders
• Implemented and customized Salesforce CRM resulting in improvements to marketing efforts and data analysis

Owings Mills, Maryland, United States

• Manager of Business Development & Information Support Systems for the North American Region (US & Canada)
• Designed sales strategy, prospecting programs, tactical sales scripts for both inside and outside sales teams
• Developed new methodology for hiring and onboarding sales representatives by working with internal stakeholdersacross North America resulting in 7% outside sales team growth and 30% reduction in onboarding time
• Conducted onboarding, Salesforce CRM, and specialized sales trainings, and evaluation processes for both insideand outside sales representatives based across North America and India
• Collaborated cross-functionally with key stakeholders in marketing, sales, and customer support departments toimplement strategic plans to achieve business and departmental goals
• Coordinated with international business units to construct and implement business development operations

Managing the day-to-day effort of our inside sales team; training/development of new hires and outside sales agents; attending industry-specific trade shows to prospect new opportunities; implement incentive programs to drive production; and coordinate with the Marketing Team to improve lead production.

Owings Mills, MD

• Utilized research and sales techniques to drive high-quality sales meeting with prospective new customers
• Exceeded target of 35 meetings per month, leading the team in quantity and quality for 15 consecutive months
• Qualified leads and scheduled in-person and virtual sales meetings throughout the U.S. & Canada resulting in 275applications for coverage and 80 new insurance policies issued yielding $3.25 million in new premiums
• Identified and developed new business opportunities to develop professional relationships with growing client base
• Participated in in-person networking events and promotional tradeshows to source new business and buildrelationships with prospective customers

9210 Corporate Blvd., Suite 320, Rockville, MD 20850

• Litigation Paralegal, Medical Malpractice and Personal Injury Litigation
• Drafted, revised, and filed legal pleadings in the Circuit and District Courts of Maryland and Washington D.C. for experienced litigators representing healthcare professionals
• Managed personal injury and medical malpractice informational database for 7 attorneys, including 2 firm partners
• Subpoenaed medical and insurance claims records from medical providers and insurance companies to performlegal analysis and research
• Maintained attorney calendars and scheduled depositions, client meetings, and appointed court appearance dates
• Entered billable hours using PeopleSoft HCM and adhered to billing standards to track work

Baltimore, Maryland Area

• Led the company in meetings set for the sales team, exceeding monthly targets by 30-50%
• Sourced new sales opportunities through outbound cold calls and emails in close collaboration with the sales team
• Prepared pitches and marketing materials for prospect calls including company background research
• Entered, updated, and maintained CRM information on leads, prospects, and opportunities across Maryland

Thurmont, Maryland

Oversaw a staff of 12 in-bunk counselors and 60+ children over an 8-week camp session each year. Evaluated and worked with my staff to improve the camping experience through workshops and trainings. Coordinated and directed off-campus trips, including oversight, emergency preparedness, and logistics. Conducted divisional staff training exercises and.

Herndon, Virginia, United States

Bachelor Of Arts (B.A.), Film/Cinema/Video Studies

Activities and Societies: Delta Sigma Phi

Bachelor Of Science (Bs), Psychology