Jacek Dabrowski Acim Email & Phone Number

Łódź I Okolice

I started my new adventure with Alorica where together with colleagues across the globe I will have a fantastic opportunity to continue my professional journey together with Customer Service leading to Customer satisfaction through Customer Loyalty aiming at Customer Success. This journey allows me to fully use all my up to date business knowledge &.

Lodz, Lodz District, Poland

In 2019 I made a decision to leave BPO world and move to the company which would allow me to either use my current knowledge & experience but also set up new professional challenges in the front of me. I found these challenges & opportunities at SOLAR. I took over the responsibility of Team Lead at the SSC where together with my team we are responsible for.

Lodz, Lodz District, Poland

I had a pleasure to hold a Senior Team Leader position at Conduent Inc - one of the global BPO/SSC leaders. I was leading the team of 28FTEs which is responsible for delivering 1st line support services for European / North & South American AP operations. We were delivering world class service to over 32 countries in 12 different languages and finally we.

Lodz, Lodz District, Poland

I took over the position of Senior Team Leader at Xerox Services SSC. I was leading the team of over 30FTEs which was responsible for delivering 1st line support services for European & North American AP operations. We were delivering world class service to over 15 countries in 9 different languages. Additionally my range of responsibilities included.

Lodz, Lodz District, Poland

I was appointed as a Senior Team Leader at Infosys BPO - one of the top companies at global outsourcing services market. I was managing the team of 13 FTEs being responsible for delivering procurement services in Western Europe area for one of the FMCG global leaders. My main tasks involved:- preparation and execution of team/department strategy alligned.

Gateshead/Newcastle Upon Tyne

I worked as a service marketing specialist on a freelance base helping the owner of 5 dental practices and practice co-ordinator in implemeting marketing orientation in the practices, creating and implemeting marketing strategies for services offered. I was also involved in changing practice's internal and external marketing communications with all.

Rainton House, Haughton Le-Spring

I started working as a customer service specialist with the upgrade up to Team Manager position at RWE npower UK in Customer Relations Department which is a part of Retail Customer Excellence Service Center. I had a privilege to be an active member of massive change relating to strategic business orientation: from sales&products orientation to customer &.

Gateshead, UK

I was working as a service marketing specialist helping the owner in implemeting marketing orientation in the practice, creating and implemeting marketing strategies for services offered. I was also involved in changing practice's internal and external marketing communications via different marketing channels and building totally new CRM system aiming at.

Lodz, Poland

Currently the company is a part of ELTEL Networks Ltd. It is IT company engaged in creating and implementing solutions leading to improvement of internal and external communication in companies (for example designing, building and maintaining optical fibre networks, power management systems, implementing telecommunication’s costs saving solutions (mainly.

Projects Held In Whole Poland

Consulting company engaged in providing productivity improvement services in companies. I was working as a consultant responsible for auditing company’s operation’s areas (such as production, logistic, sales&marketing ), creating and implementing new management systems leading to productivity improvement in areas of sales&marketing at domestic and export.

The company is a direct importer of dyes, pigments and chemicals using in TEXTIL INDUSTRY. I was working there in sales&marketing and import department. Working in sales&marketing department I was responsible for day-to-day dealing (preparing trade offers, checking and updating stocks, creating web news, telemarketing, telsales) with our customers (retail.

- it is exclusive distributor of KANGOL HEADWEAR EUROPE and BETMAR (American headwear brand) in Poland, Czech and Slovakia. I was working as a marketing manager responsible for preparing marketing plan leading to creating and strengthen KANGOL and BETMAR brand at Polish, Czech and Slovakian market. In 2004 due to my project 1st KANGOL brand shop in Poland.

Professional Diploma In Marketing, Marketing

Activities and Societies: Marketing planing and service quality, marketing researches and information, CRM, marketing audit, marketing.

Magister (Mgr), Zarządzanie I Marketing, 4+

Master, Management &Marketing

Activities and Societies: I was a founder and v-ce president of student's organization : Junior Consulting Team. The main aim of the.